Title: API Key not validating
Last modified: November 30, 2017

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# API Key not validating

 *  Resolved [unmadesai](https://wordpress.org/support/users/unmadesai/)
 * (@unmadesai)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/api-key-not-validating-3/)
 * Hello,
    I used this plugin as the other ‘Mailchimp for WordPress’ wasn’t working.
   However I seem to be having the same error, of the mailchimp API not communicating
   with WordPress.
 * I saw this link and followed the steps, the error still exists.
    [https://wordpress.org/support/topic/api-key-will-not-validate/](https://wordpress.org/support/topic/api-key-will-not-validate/)
 * I generated a new key, even tried the plugin on a brand new basic website using
   the basic wordpress theme with no other plugins.
    The API key does not get validated.
   The circle which shows up just keeps circling.
 * I would like to know how I could solve this. From what I’ve read on the Internet
   so far, it seems to be a PHP CURL error (that’s also what showed up when I tried
   the Mailchimp for WordPress plugin : cURL error 28). As I’m a beginner at WordPress,
   I do not know how to solve that either.
 * Could someone please tell me are there any other plugins that could work? Or 
   any changes to be made in WordPress PHP files? And if it is a CURL error, how
   could I solve that?
 * Thanks.

Viewing 1 replies (of 1 total)

 *  Plugin Author [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * (@fatcatapps)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/api-key-not-validating-3/#post-9739816)
 * Hello there,
 * If you are having the same issue with multiple plugins then it is not an issue
   related to our plugin or may be any other plugin.
 * This might be a hosting issue so I would advise contacting your hosting provider
   about it.
 * Also, if they are not able to solve it there have been some instances of things
   being wrong at MailChimp’s end so contacting them about this might help.
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘API Key not validating’ is closed to new replies.

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## Tags

 * [curl error](https://wordpress.org/support/topic-tag/curl-error/)
 * [php](https://wordpress.org/support/topic-tag/php/)

 * 1 reply
 * 2 participants
 * Last reply from: [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/api-key-not-validating-3/#post-9739816)
 * Status: resolved