Title: API Key will not validate?
Last modified: February 9, 2017

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# API Key will not validate?

 *  Resolved [theaprilkitten](https://wordpress.org/support/users/theaprilkitten/)
 * (@theaprilkitten)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/api-key-will-not-validate/)
 * My MailChimp API never gives me a green check or a red x, it just circles. I 
   have tried having a new API key made from MailChimp and tried it but it did not
   fix my problem.
 * So my sign up form on my sidebar for fabricfortheflock.com throws an error when
   someone tries to subcribe.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * (@fatcatapps)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/api-key-will-not-validate/#post-8792627)
 * Hello there,
 * Sorry for the troubles. Please try making sure you are pasting your MailChimp
   information as plain text, and that there are no extra characters being copied.
 * Let me know if that helps, if not you may be experiencing a plugin conflict.
 * Regards,
    Jeremy Hoffma Support Engineer, Fatcat Apps
 *  Thread Starter [theaprilkitten](https://wordpress.org/support/users/theaprilkitten/)
 * (@theaprilkitten)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/api-key-will-not-validate/#post-8793476)
 * I pasted it as plain text and that does not seem to have fixed the issue. It 
   does not verify the key. Same error as before when trying to subscribe from the
   sidebar widget.
 *  Plugin Author [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * (@fatcatapps)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/api-key-will-not-validate/#post-8806154)
 * Hello,
 * Alright thank you for trying. It sounds like you may be experiencing a plugin
   conflict preventing us from communicating with MailChimp. We’d like to you to
   try and isolate which it could be if any.
 * To search for conflicts, please follow these steps.
 * 1. First please deactivate all plugins except MailChimp Forms by Optin Cat and
   see if the issue persists.
    2. If the issue is resolved, reactivate your plugins
   one by one to see if the issue returns. 3. If no conflict is found among your
   plugins, try reverting to a default WP theme like ‘Twenty Sixteen’, or ‘Twenty
   Seventeen’, and see if the issue is resolved.
 * If you find a conflict with a plugin or theme, let us know what it was. If it’s
   popular software, and is updated, we will look into the possibility of patching
   the issue.
 * Regards,
    Jeremy Hoffman Support Engineer, Fatcat Apps
 *  Plugin Author [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * (@fatcatapps)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/api-key-will-not-validate/#post-8838707)
 * Hey There,
 * Wanted to pop by once more before closing this. We haven’t hear back from you
   for about a week. I’ll come back by in a few days to mark this resolved if there
   is nothing else we can for you.
 * If you just need some more time to preform the above steps please let me know.
 * Regards,
    Jeremy Hoffman Support Engineer, Fatcat Apps

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘API Key will not validate?’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/api-key-will-not-validate/#post-8838707)
 * Status: resolved