Title: api keys not working Last modified: May 6, 2017 --- # api keys not working * [timtekk](https://wordpress.org/support/users/timtekk/) * (@timtekk) * [9 years, 1 month ago](https://wordpress.org/support/topic/api-keys-not-working/) * I am trying to connect from the amazon auto links plugin to connect to my amazon advertising api. I read this is required for search amazon via my website. However my access key and secret access never work. I consistently get an error stating“ failed authentication”. Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [miunosoft](https://wordpress.org/support/users/miunosoft/) * (@miunosoft) * [9 years, 1 month ago](https://wordpress.org/support/topic/api-keys-not-working/#post-9106576) * Hi, * Make sure you select the correct server locale. * Also you should try [Scratchpad](http://associates-amazon.s3.amazonaws.com/scratchpad/index.html). It can check whether you credentials are valid or not. * Thread Starter [timtekk](https://wordpress.org/support/users/timtekk/) * (@timtekk) * [9 years, 1 month ago](https://wordpress.org/support/topic/api-keys-not-working/#post-9106607) * I have done both. I select us – webservices.amazon.com. The other options are foreign countries, and I know my AWS is US based. * I’ve tried scratchpad as well. I’ve generated 3 keys all did not work. * Thread Starter [timtekk](https://wordpress.org/support/users/timtekk/) * (@timtekk) * [9 years, 1 month ago](https://wordpress.org/support/topic/api-keys-not-working/#post-9106628) * I do a service test on scratchpad and get this: GREEN 2017-05-07T21:18:24.360Z b182686c- fd38-45e9-9f04-09b6a7660bc4 * Plugin Author [miunosoft](https://wordpress.org/support/users/miunosoft/) * (@miunosoft) * [9 years, 1 month ago](https://wordpress.org/support/topic/api-keys-not-working/#post-9107020) * Looks like you are doing it for MWS. * Why don’t you try the test [here](https://mws.amazonservices.com/scratchpad/index.html) and perform Item Search? * Thread Starter [timtekk](https://wordpress.org/support/users/timtekk/) * (@timtekk) * [9 years, 1 month ago](https://wordpress.org/support/topic/api-keys-not-working/#post-9117430) * Not clear how to do that. If I am copying and pasting the keys directly from Amazon credentials manager then shouldn’t they just work? * Plugin Author [miunosoft](https://wordpress.org/support/users/miunosoft/) * (@miunosoft) * [9 years, 1 month ago](https://wordpress.org/support/topic/api-keys-not-working/#post-9123126) * Sorry, it seems I pasted the wrong link in the previous reply. * Please try [this one](http://webservices.amazon.co.jp/scratchpad/index.html) ( [http://webservices.amazon.co.jp/scratchpad/index.html](http://webservices.amazon.co.jp/scratchpad/index.html)). * 1. In the left sidebar, find the menu item named **ItemSearch** (Search -> ItemSearch) and click it. 2. In the following screen, find the section named **Common parameters** and set the following fields. * – Marketplace – Associate Tag – Access Key ID – Secret Access Key * Also in the **Request parameters** section, type `WordPress` as a test key word in the **Keywords** field. * 3. Press the **Run request** button. * If your keys are valid, you should see some product links in the following screen. * I suspect your keys are for Amazon MWS which is different from AWS( Amazon Web Services). Please follow [this instruction](https://affiliate-program.amazon.com/gp/advertising/api/detail/your-account.html) to create an account for it. * Hope this helps. * Thread Starter [timtekk](https://wordpress.org/support/users/timtekk/) * (@timtekk) * [9 years, 1 month ago](https://wordpress.org/support/topic/api-keys-not-working/#post-9123304) * What does it mean when I go through those instructions and the browser just constantly refreshes between my scratchpad query and the scratchpad launch page? * Plugin Author [miunosoft](https://wordpress.org/support/users/miunosoft/) * (@miunosoft) * [9 years ago](https://wordpress.org/support/topic/api-keys-not-working/#post-9127517) * I don’t know. It could be that your browser is killing some JavaScript scripts or disabling cookies. Or simply your keys are not valid. * You can find an ScratchPad instruction [here](http://webservices.amazon.com/scratchpad/assets/documents/help/Amazon%20Associates%20Product%20Advertising%20API%20Scratchpad%20Guide%20en-US.pdf). * My best guess is that you haven’t created an AWS account yet. In that case, you should create one. Follow the link in the Step 1 of the Getting Started section of [this page](http://bservices.amazon.com/scratchpad/index.html). Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘api keys not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/amazon-auto-links_eeeeee.svg) * [Auto Amazon Links - Amazon Associates Affiliate Plugin](https://wordpress.org/plugins/amazon-auto-links/) * [Frequently Asked Questions](https://wordpress.org/plugins/amazon-auto-links/#faq) * [Support Threads](https://wordpress.org/support/plugin/amazon-auto-links/) * [Active Topics](https://wordpress.org/support/plugin/amazon-auto-links/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/amazon-auto-links/unresolved/) * [Reviews](https://wordpress.org/support/plugin/amazon-auto-links/reviews/) ## Tags * [amazon aws](https://wordpress.org/support/topic-tag/amazon-aws/) * [api](https://wordpress.org/support/topic-tag/api/) * [authentication](https://wordpress.org/support/topic-tag/authentication/) * 8 replies * 2 participants * Last reply from: [miunosoft](https://wordpress.org/support/users/miunosoft/) * Last activity: [9 years ago](https://wordpress.org/support/topic/api-keys-not-working/#post-9127517) * Status: not resolved