Title: API Key Not Saving
Last modified: January 20, 2022

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# API Key Not Saving

 *  Resolved [sadieh](https://wordpress.org/support/users/sadieh/)
 * (@sadieh)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/api-not-saving/)
 * I’ve created the API key on my Mailchimp account, I’ve installed the contact 
   form 7 extension plugin. Gone to add the key, it brings up all my accounts list
   so all correct there. Just when saving it doesn’t apply. It goes from showing
   connected to the red cross to indicate it’s not.
 * I’ve enabled debugging and it’s not bringing any errors up, nor on submit in 
   the console. This website is a multisite however. I’ve tested on sandbox and 
   it was ok, just not on the live version that does have multisite. Not sure if
   this would cause an issue? Awaiting on admin access to this.
    -  This topic was modified 4 years, 4 months ago by [sadieh](https://wordpress.org/support/users/sadieh/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Renzo Johnson](https://wordpress.org/support/users/rnzo/)
 * (@rnzo)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/api-not-saving/#post-15273258)
 * Please come to [https://chimpmatic.com/contact](https://chimpmatic.com/contact)
   and use our LIVE Support Chat feature.

Viewing 1 replies (of 1 total)

The topic ‘API Key Not Saving’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7-mailchimp-extension/assets/icon-256x256.png?
   rev=1072113)
 * [Connect Contact Form 7 and Mailchimp](https://wordpress.org/plugins/contact-form-7-mailchimp-extension/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7-mailchimp-extension/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7-mailchimp-extension/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7-mailchimp-extension/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7-mailchimp-extension/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7-mailchimp-extension/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Renzo Johnson](https://wordpress.org/support/users/rnzo/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/api-not-saving/#post-15273258)
 * Status: resolved