Title: API problem on iPhone
Last modified: February 22, 2019

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# API problem on iPhone

 *  Resolved [Pixel_me](https://wordpress.org/support/users/pixel_me/)
 * (@pixel_me)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/api-problem-on-iphone/)
 * Hi
 * My client told me he could not see a map on his computer or smart phone. I checked
   myself on a Mac and Windows laptop but I see the map.
 * But on my iPhone (and a friend his iPhone) the map will not load.
    I get a message
   with something like “This API project is not authorised to use this API…” and“
   Whoops, something went wrong”.
 * While checking on a Samsung / android smarthphone, the map wil load correctly…
 * I enabled all 4 api’s like in your youtube video, I did the http restrictions
   for the API key… So it looks like the map is not working on an iPhone.
 * What can I try to let it work on an iPhone?
 * Kind regards
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-problem-on-iphone%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [Pixel_me](https://wordpress.org/support/users/pixel_me/)
 * (@pixel_me)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/api-problem-on-iphone/#post-11236069)
 * Update:
 * Apparently it doesn’t work on some devices. Some laptops and smartphones gives
   this message “This API project is not authorized to use this API. Please ensure
   this API is activated in the Google Developers.”.
 * While other laptops and smartphones shows the map.
 *  Thread Starter [Pixel_me](https://wordpress.org/support/users/pixel_me/)
 * (@pixel_me)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/api-problem-on-iphone/#post-11239052)
 * Hi
 * I re-entered the API key and re-entered the restrictions. For now it seems to
   work again on my and my colleagues laptops and phones.
 * I asked my customer to see if he still has the problem on his laptop and phone.
   I am waiting on his answer. I hope the re-entering helped. Will post his answer
   as soon as I know more.
 * Thanks already for your help!
 *  Plugin Author [Agile Logix](https://wordpress.org/support/users/agilelogix/)
 * (@agilelogix)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/api-problem-on-iphone/#post-11244098)
 * Yes sure, please let me know in case of any problem.
 * Thank you
 *  Thread Starter [Pixel_me](https://wordpress.org/support/users/pixel_me/)
 * (@pixel_me)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/api-problem-on-iphone/#post-11244684)
 * My client told me it worked now on his computer.
 * In case the problem reoccur I will contact you.
 * Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘API problem on iPhone’ is closed to new replies.

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 * 4 replies
 * 0 participants
 * Last reply from: [Pixel_me](https://wordpress.org/support/users/pixel_me/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/api-problem-on-iphone/#post-11244684)
 * Status: resolved