Title: API Request Error Last modified: July 6, 2022 --- # API Request Error * Resolved [netrangerx](https://wordpress.org/support/users/netrangerx/) * (@netrangerx) * [3 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-15/) * I am trying to setup MailChimp for the first time and am getting an error message: * ``` Mailchimp says: API Request Error - 503 :: on 1970 in /home/paintedd/public_html/shop/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php The first time I installed it appeared to begin the sync, but then failed with a similar API error. I then uninstalled and reinstalled and got the error above. I have confirmed that WP Cron is enabled. Am I doing something wrong? ### WordPress Environment ### WordPress address (URL): https://shop.painteddonkey.ca Site address (URL): https://shop.painteddonkey.ca WC Version: 6.6.1 REST API Version: ✔ 6.6.1 WC Blocks Version: ✔ 7.6.2 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0 WP Multisite: – WP Memory Limit: 4 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.3.33 PHP Post Max Size: 1,000 MB PHP Time Limit: 900 PHP Max Input Vars: 1000 cURL Version: 7.84.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.35-MariaDB Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.6.1 WC Database Prefix: wpuq_ Total Database Size: 413.69MB Database Data Size: 304.10MB Database Index Size: 109.59MB wpuq_woocommerce_sessions: Data: 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Index: 0.00MB + Engine InnoDB wpuq_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpuq_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpuq_zbs_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpuq_zbs_tags_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpuq_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpuq_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpuq_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpuq_zbs_transactions: Data: 0.02MB + Index: 0.14MB + Engine InnoDB wpuq_zp_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 2619 bp-email: 17 elementor_library: 7 follow_up_email: 3 nav_menu_item: 14 page: 21 popup: 8 popup_theme: 8 pos_outlet: 1 pos_receipt: 2 pos_register: 3 pos_session: 276 pos_temp_order: 26 pos-station: 2 post: 2 product: 388 product_variation: 3923 revision: 569 shop_coupon: 197 shop_order: 15749 shop_order_refund: 197 wc_order_email: 1 wc_order_status: 10 wcpf_item: 4 wcpf_project: 1 wp_global_styles: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (42) ### Ocean Extra: by OceanWP – 2.0.2 ManageWP - Worker: by GoDaddy – 4.9.14 FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.18.1 The SEO Framework: by The SEO Framework Team – 4.2.5 PublishPress Capabilities: by PublishPress – 2.4.2 Cost of Goods for WooCommerce Pro: by WPFactory – 2.4.9 Elementor Pro: by Elementor.com – 3.7.2 Elementor: by Elementor.com – 3.6.7 Emarketplaceservices Live Shipping Rate: by Tristone Cloud Inc. – 1.0.3 Innozilla Per Product Shipping WooCommerce: by Innozilla – 1.0.4 Jetpack: by Automattic – 11.1 LiteSpeed Cache: by LiteSpeed Technologies – 4.6 Mailchimp for WooCommerce: by Mailchimp – 2.6.2 Smart Slider 3 Pro: by Nextend – 3.5.1.7 Order Minimum/Maximum Amount for WooCommerce: by WPFactory – 4.1.8 Popup Maker: by Popup Maker – 1.16.7 Really Simple SSL: by Really Simple Plugins – 5.3.2 reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.24 Sezzle WooCommerce Payment: by Sezzle – 4.0.5 ShortPixel Image Optimizer: by ShortPixel – 5.0.4 Category Order and Taxonomy Terms Order: by Nsp-Code – 1.6.1 Terms and Conditions Per Product: by Giannis Kipouros – 1.0.7 WooCommerce Tax Exempt: by CodeIncept – 1.0.9 WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.18 WooCommerce Advanced Bulk Edit: by George Iron & Yas G. – 5.1 WooCommerce Canada Post Webservice Method: by Jamez Picard – 1.7.9 WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.3.2 Follow-Up Emails: by WooCommerce – 4.9.22 WooCommerce Order Status Manager: by SkyVerge – 1.13.3 WooCommerce Custom Payment Gateway: by WPRuby – 1.3.5 WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.0 Point of Sale for WooCommerce: by Actuality Extensions – 5.5.4 WooCommerce Product Fees: by Caleb Burks – 1.3.0 Product Filters for WooCommerce: by WooCommerce – 1.2.5 Stock Manager for WooCommerce: by StoreApps – 2.8.3 WooCommerce Store Credit: by Themesquad – 4.0.5 WooCommerce: by Automattic – 6.6.1 Woocommerce eShipper Shipping Calculator: by Eshippers – 3.0.2 Wordfence Security: by Wordfence – 7.5.11 WP Mail SMTP: by WPForms – 3.4.0 YITH WooCommerce Authorize.net Payment Gateway Premium: by YITH – 1.13.0 YITH Pre-Order for WooCommerce Premium: by YITH – 2.2.0 ### Inactive Plugins (1) ### WP Optin Wheel: by StudioWombat – 1.3.6 ### Must Use Plugins (1) ### ManageWP - Worker Loader: by GoDaddy – ### Settings ### API Enabled: – Force SSL: – Currency: CAD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: grouped (grouped) variable (variable) external (external) simple (simple) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) exclude-from-search (exclude-from-search) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: #4291 - /terms-conditions/ ### Theme ### Name: Painted Donkey Version: 1.0 Author URL: Child Theme: ✔ Parent Theme Name: OceanWP Parent Theme Version: 3.3.3 Parent Theme Author URL: https://oceanwp.org/about-oceanwp/ WooCommerce Support: ✔ ### Templates ### Overrides: oceanwp/woocommerce/cart/mini-cart.php oceanwp/woocommerce/content-single-product.php painteddonkey/woocommerce/emails/customer-on-hold-order.php oceanwp/woocommerce/loop/loop-start.php oceanwp/woocommerce/single-product/title.php ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page Disabled Features: minified-js settings Daily Cron: ✔ Next scheduled: 2022-07-07 02:05:10 -04:00 Options: ✔ Notes: 90 Onboarding: completed ### WooCommerce Customer/Order/Coupon Export ### Automated exports: 0 Custom formats: 0 Next export: Not scheduled ### Action Scheduler ### Complete: 19,973 Oldest: 2022-06-23 09:53:41 -0400 Newest: 2022-07-06 19:17:35 -0400 Failed: 9 Oldest: 2022-02-08 19:38:56 -0500 Newest: 2022-04-06 21:44:34 -0400 Pending: 7 Oldest: 2022-07-06 19:35:38 -0400 Newest: 2022-07-11 10:00:47 -0400 ### Status report information ### Generated at: 2022-07-06 19:36:11 -04:00 ``` Viewing 7 replies - 1 through 7 (of 7 total) * [castlebuilder](https://wordpress.org/support/users/castlebuilder/) * (@castlebuilder) * [3 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-15/#post-15806421) * I also get a similar error, though I have been using on a client site a few months and upgraded today, error is with new version: * Mailchimp says: API Request Error – CURL error :: bind failed with errno 22: Invalid argument on 2193 in /home/client_name/public_html/wp-content/plugins/ mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php * Plugin Support [khungate](https://wordpress.org/support/users/khungate/) * (@khungate) * [3 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-15/#post-15806441) * [@castlebuilder](https://wordpress.org/support/users/castlebuilder/) [@netrangerx](https://wordpress.org/support/users/netrangerx/) when you’re getting these types of errors it’s typically your server being blocked by our Akamai gateway. Here’s a post that speaks to troubleshooting the issue to confirm: [https://wordpress.org/support/topic/mailchimp-api-request-error-503-on-1665/](https://wordpress.org/support/topic/mailchimp-api-request-error-503-on-1665/). Our GitHub Wiki also provides a condensed instruction guide: [https://github.com/mailchimp/mc-woocommerce/wiki/Troubleshooting-CURL-Errors](https://github.com/mailchimp/mc-woocommerce/wiki/Troubleshooting-CURL-Errors). * Let us know if have any follow up questions. * Thanks! * [castlebuilder](https://wordpress.org/support/users/castlebuilder/) * (@castlebuilder) * [3 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-15/#post-15806541) * In my case, it is not a 503 error, but I am happy to look into that if it is on my end. However, this only happened after I upgrade to v2.6 today. I rolled back to v2.4.6, and it is working fine. No changes on my end other than the plugin version. Seems like a bug. no? Thanks for looking into this! * Plugin Support [khungate](https://wordpress.org/support/users/khungate/) * (@khungate) * [3 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-15/#post-15806546) * [@castlebuilder](https://wordpress.org/support/users/castlebuilder/) thanks for the note back. That’s strange – v2.7 is the current version of the plugin. Can you confirm you’re having that issue specifically on that version? Not v2.6. * [castlebuilder](https://wordpress.org/support/users/castlebuilder/) * (@castlebuilder) * [3 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-15/#post-15806577) * Sorry, yes, 2.7. I rolled back too far. I have the problem with 2.7 NOT 2.6: * Mailchimp says: API Request Error – CURL error :: bind failed with errno 22: Invalid argument on 2193 in /home/client/public_html/wp-content/plugins/mailchimp- for-woocommerce/includes/api/class-mailchimp-api.php * But it is fine with 2.6. It is connected, synced and happy when I am using 2.6. Upgrade to 2.7, I get the error above. I have gone back and forth a couple of times to check. * Plugin Support [khungate](https://wordpress.org/support/users/khungate/) * (@khungate) * [3 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-15/#post-15806616) * [@castlebuilder](https://wordpress.org/support/users/castlebuilder/) can you please enable the remote diagnostics toggle in the plugin (under settings) so we can take a closer look? This is now maybe a certificate block from the Mailchimp API. Also, please start a new thread so we can everything tidy here. * [@netrangerx](https://wordpress.org/support/users/netrangerx/) your error would still most likely be related to Akamai, please continue with that troubleshooting when you have a minute. * Plugin Support [khungate](https://wordpress.org/support/users/khungate/) * (@khungate) * [3 years, 10 months ago](https://wordpress.org/support/topic/api-request-error-15/#post-15878461) * Hi [@castlebuilder](https://wordpress.org/support/users/castlebuilder/), we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch. * Let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, the best way to reach us is over at the GitHub plugin page: [https://github.com/mailchimp/mc-woocommerce/](https://github.com/mailchimp/mc-woocommerce/). From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘API Request Error’ is closed to new replies. * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501) * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/reviews/) * 7 replies * 3 participants * Last reply from: [khungate](https://wordpress.org/support/users/khungate/) * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/api-request-error-15/#post-15878461) * Status: resolved