Title: Not Resolved – API Request Error
Last modified: March 25, 2019

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# Not Resolved – API Request Error

 *  Resolved [osherezra3363](https://wordpress.org/support/users/osherezra3363/)
 * (@osherezra3363)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/api-request-error-6/)
 * Hey guys,
    Did anybody fixed the `API Request Error cURL error 28` I’m running
   on the l;latest version of the plugin with latest version of word press. I also
   tried older version of the plugin but with no success.
 * thanks to all,
    -  This topic was modified 7 years, 2 months ago by [osherezra3363](https://wordpress.org/support/users/osherezra3363/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [support1](https://wordpress.org/support/users/kaymoore/)
 * (@kaymoore)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/api-request-error-6/#post-11613157)
 * Hi [@osherezra3363](https://wordpress.org/support/users/osherezra3363/),
 * Troubleshooting something like this can be technical in nature and we suggest
   asking your host or a 3rd party developer for help if you’re not comfortable 
   running the following commands:
 * First – we need to see if your server can communicate using CURL directly with
   the Mailchimp API using the command below:
 * curl -v -X GET [https://](https://wordpress.org/support/topic/api-request-error-6/?output_format=md){
   $DATA_CENTER}.api.mailchimp.com/3.0/ecommerce/stores?apikey={$API_KEY} Wrap
 * Please replace the $DATA_CENTER and the $API_KEY with your credentials. You can
   locate the $DATA_CENTER number in the URL, for example us19.
 * If you receive a valid response from the Mailchimp API, that helps us solve the
   first step of determining whether or not your server itself has been IP Blacklisted
   by the API gateway.
 * Once we’ve verified that you are able to make calls directly using CURL (not 
   in PHP) – there might be an SSL handshake issue / OpenSSL / libCURL issue that
   might need to be addressed by your server admins . Judging by your error above,
   I have a feeling that this is what needs to be updated.
 * Please start by running that command – and report back. I look forward to hearing
   back from you.
 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-6/#post-11679605)
 * Hi [@osherezra3363](https://wordpress.org/support/users/osherezra3363/), we just
   wanted to check back with you to see if this was still a problem with our latest
   plugin (2.1.17 at the time of this post). Please let us know when you get a moment,
   otherwise, we’ll be closing out this ticket for now. We’ll be happy to help troubleshoot
   further if necessary.
 * Please note, the best way to reach us is over at the [GitHub](https://github.com/mailchimp/mc-woocommerce/)
   plugin page. From there, you can receive direct responses from the development
   team, log new issues and track existing ones.
 *  [allisonmiller](https://wordpress.org/support/users/allisonmiller/)
 * (@allisonmiller)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/api-request-error-6/#post-11819173)
 * Hi
 * I keep receiving the error “Mailchimp says: API Request Error – on 1634 in /home/
   qs6ip9k0qjax/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/
   api/class-mailchimp-api.php” whenever I paste a new API key. I re-installed the
   plugin and tried multiple different API keys and there is always an API request
   error.
 * We are using WordPress 5.2.2 running Storefront theme.
 * Running PHP version: 7.2.19
 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/api-request-error-6/#post-11820313)
 * Hi [@allisonmiller](https://wordpress.org/support/users/allisonmiller/), do you
   have the ability to perform the troubleshooting steps [@kaymoore](https://wordpress.org/support/users/kaymoore/)
   referenced? If not, you may want to try again in about 48 hours; the Mailchimp
   firewall may have temporarily blacklisted the server IP of your host.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Not Resolved – API Request Error’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501)
 * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [khungate](https://wordpress.org/support/users/khungate/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/api-request-error-6/#post-11820313)
 * Status: resolved