Title: API request error
Last modified: April 29, 2019

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# API request error

 *  [g3tu](https://wordpress.org/support/users/g3tu/)
 * (@g3tu)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/api-request-error-7/)
 * Hi!
 * Please, I have a problem and I need your help to solve it.
 * I have had problems generating the Mailchimp API. The following message appears
   when I entered it on the web:
 * Mailchimp says: API request error: REST API seems to be disabled in this wordpress
   site. Please enable to synchronize the data.
 * My hosting support send me this fatal error to show you if you know where are
   the problem of it:
 * [26-Apr-2019 07:44:14 UTC] PHP Fatal error: Uncaught Error: Cannot use object
   of type WP_Error as array in /home/texglowc/public_html/texglowco.com/wp-content/
   plugins/woocommerce-mailchimp/includes/class-ss-wc-mailchimp.php:59
 * Looking for a response.
    Thank you.
 * PS Sorry for my English.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-request-error-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Saint Systems](https://wordpress.org/support/users/saintsystems/)
 * (@saintsystems)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/api-request-error-7/#post-11493165)
 * In order to troubleshoot the issue further, please enable logging on the WooCommerce
   > Settings > Mailchimp screen under the “Troubleshooting” link.
 * It sounds like you may have an invalid API key. Please ensure you are retrieving
   a valid Mailchimp API key for your account from this page: [https://admin.mailchimp.com/account/api/](https://admin.mailchimp.com/account/api/)
 * After doing so, please past that key into the API Key box on the WooCommerce 
   > Settings > Mailchimp screen.
 * If you still have issues, please open a ticket here ([https://support.saintsystems.com/hc/en-us/requests/new](https://support.saintsystems.com/hc/en-us/requests/new))
   and provide the logging file and system info from the Troubleshooting link referenced
   above.
 *  [Ruby071379](https://wordpress.org/support/users/anne071379/)
 * (@anne071379)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-7/#post-11673053)
 * I have the same problem.
 * When I copy and paste my Mailchimp API key, I get that error.
 * I can’t follow the instruction [@saintsystems](https://wordpress.org/support/users/saintsystems/)
   because there is no Mailchimp in the settings of my woocommerce.
 *  [rusticartistry](https://wordpress.org/support/users/rusticartistry/)
 * (@rusticartistry)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-7/#post-11680486)
 * Where exactly do we go to find the “troubleshooting link” support is referring
   to? I can go to Woocommerce>Settings OR I can go to Mailchimp plugin, but not
   to a combined location that leads to a Troubleshooting link in order to enable
   logging.
 * Am having the same issue where it says REST API is disabled, but it’s not. Won’t
   allow me to enter the Mailchimp API.
 *  [isagofe](https://wordpress.org/support/users/isagofe/)
 * (@isagofe)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/api-request-error-7/#post-11701036)
 * Yo tengo el mismo problema, desde hace días lo estoy intentando solucionar con
   el soporte de mailchimp… pero nada.
    Me envían siempre las mismas intrucciones.
   Muy amables, eso sí,… pero no me ayudan a solucionarlo. ¿por aquí alguien que
   sepa que hacer con el siguiente error? Mailchimp says: API Request Error – The
   REST API seems to be disabled on this wordpress site. Please enable to sync data.
 * he reinstalado el plug in, creado nuevas API keys..
 * Gracias de antemano
 *  [Isabel Pinhel](https://wordpress.org/support/users/isabelpinhel/)
 * (@isabelpinhel)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/api-request-error-7/#post-11770798)
 * I have the same issue – was a solution found? Please can you share?
 *  [Isabel Pinhel](https://wordpress.org/support/users/isabelpinhel/)
 * (@isabelpinhel)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/api-request-error-7/#post-11770850)
 * I just found out what the issue was [here](https://github.com/mailchimp/mc-woocommerce/issues/377)
 * I switched off SeedProd and all working fine
 *  Plugin Author [Saint Systems](https://wordpress.org/support/users/saintsystems/)
 * (@saintsystems)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/api-request-error-7/#post-11771295)
 * [@isabelpinhel](https://wordpress.org/support/users/isabelpinhel/),
 * Glad to hear you got it working!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘API request error’ is closed to new replies.

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## Tags

 * [api](https://wordpress.org/support/topic-tag/api/)
 * [fatal+error](https://wordpress.org/support/topic-tag/fatalerror/)

 * 7 replies
 * 6 participants
 * Last reply from: [Saint Systems](https://wordpress.org/support/users/saintsystems/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/api-request-error-7/#post-11771295)
 * Status: not resolved