Title: API returned a 403 error
Last modified: April 27, 2023

---

# API returned a 403 error

 *  Resolved [joanna m](https://wordpress.org/support/users/joanna-m/)
 * (@joanna-m)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/api-returned-a-403-error/)
 * Hi, I re-authenticated monstersight. Unfortunately it didn’t help. What’s now?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-returned-a-403-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Michelle D.](https://wordpress.org/support/users/devmich/)
 * (@devmich)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/api-returned-a-403-error/#post-16696192)
 * Hi [@joanna-m](https://wordpress.org/support/users/joanna-m/),
 * Thanks for reaching out. I’m sorry you received that error.
 * Would you be able to try disconnecting MonsterInsights first before reconnecting
   with Google Analytics?
 * Please try these steps:
    1. Log into your wp-admin
    2. Go to **Insights** » **Settings** » **Google Authentication**
    3. Click on **Disconnect MonsterInsights**. Here’s how to find it: [https://a.supportally.com/i/jrrpy0](https://a.supportally.com/i/jrrpy0)
    4. _Note:_ You might need to do this step twice if it shows an error the first 
       time, and that’s okay, it should work on the second try.
    5. Now you should get a success message saying you’ve successfully disconnected.
    6. While fully disconnected, go ahead and connect MonsterInsights again as you 
       had it previously.
 * If you are unsure of how to reconnect MonsterInsights to Google Analytics, please
   check the link below:
 * [https://www.monsterinsights.com/docs/connect-google-analytics/](https://www.monsterinsights.com/docs/connect-google-analytics/)
 * I hope this helps, but let me know if you have further questions.
 * Thanks!
 *  Thread Starter [joanna m](https://wordpress.org/support/users/joanna-m/)
 * (@joanna-m)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/api-returned-a-403-error/#post-16697487)
 * yeah, now it’s ok :-), thanks for your help, Michelle [@devmich](https://wordpress.org/support/users/devmich/)
 *  Plugin Support [Michelle D.](https://wordpress.org/support/users/devmich/)
 * (@devmich)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/api-returned-a-403-error/#post-16701563)
 * Hi [@joanna-m](https://wordpress.org/support/users/joanna-m/), 
 * I’m glad to hear! I’ll go ahead and mark this post as resolved, but if you’d 
   like more help with using MonsterInsights Lite, please feel free to reach out.
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘API returned a 403 error’ is closed to new replies.

 * ![](https://ps.w.org/google-analytics-for-wordpress/assets/icon.svg?rev=2976619)
 * [MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)](https://wordpress.org/plugins/google-analytics-for-wordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-for-wordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-analytics-for-wordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-analytics-for-wordpress/reviews/)

## Tags

 * [403 error](https://wordpress.org/support/topic-tag/403-error/)

 * 3 replies
 * 2 participants
 * Last reply from: [Michelle D.](https://wordpress.org/support/users/devmich/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/api-returned-a-403-error/#post-16701563)
 * Status: resolved