Title: API returns non-empty table as empty Last modified: July 3, 2024 --- # API returns non-empty table as empty * Resolved [bytecareporty](https://wordpress.org/support/users/bytecareporty/) * (@bytecareporty) * [1 year, 11 months ago](https://wordpress.org/support/topic/api-returns-non-empty-table-as-empty/) * Hello, I am trying to GET data from Woocommerce API. I have succesfully got Orders, Product and Coupon data. But when I try to get Customers data I get empty response even though in woocommerce I can see there are over 3k customers in database. How do I fix that to get correct output from the API? Somewhere on the forum I saw that the problem might be with how the server is set up. But I don’t know anything about fixing that.Another bad feeling I have is that in Orders there is only about 10 unique IDs in reference to Customers. Here is the status info: * ```wp-block-code ### WordPress Environment ###WordPress address (URL): https://talentkompas.czSite address (URL): https://talentkompas.czWC Version: 8.9.3REST API Version: ✔ 8.9.3Action Scheduler Version: ✔ 3.8.0Log Directory Writable: ✔WP Version: 6.5.5WP Multisite: –WP Memory Limit: 512 MBWP Debug Mode: –WP Cron: ✔Language: cs_CZExternal object cache: –### Server Environment ###Server Info: ApachePHP Version: 8.1.28PHP Post Max Size: 512 MBPHP Time Limit: 600PHP Max Input Vars: 10000cURL Version: 7.81.0OpenSSL/3.0.2SUHOSIN Installed: –MySQL Version: 10.5.9-MariaDB-1:10.5.9+maria~focal-logMax Upload Size: 256 MBDefault Timezone is UTC: ✔fsockopen/cURL: ✔SoapClient: ✔DOMDocument: ✔GZip: ✔Multibyte String: ✔Remote Post: ✔Remote Get: ✔### Database ###WC Database Version: 8.9.3WC Database Prefix: khaqli_Celková velikost databáze: 425.68MBVelikost dat databáze: 399.30MBVelikost indexu databáze: 26.38MBkhaqli_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + 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by link / URL coupons for Woocommerce: Autor: PI Websolution – 1.1.31Advanced Custom Fields PRO: Autor: WP Engine – 6.3.1WooCommerce Advanced Product Labels: Autor: BeRocket – 1.2.5.3Protokol změn: Autor: Activity Log Team – 2.10.1CookieYes | GDPR Cookie Consent: Autor: CookieYes – 3.2.4WooCommerce Generátor kupónů: Autor: Jeroen Sormani – 1.2.0Custom Post Type UI: Autor: WebDevStudios – 1.16.0Yoast Duplicate Post (Zkopírovat příspěvek): Autor: Enrico Battocchi & Team Yoast – 4.5Easy Product Bundles for WooCommerce: Autor: Product Bundles Team – 4.8.0Integrate Ecomail and Elementor Forms: Autor: Adam Kotala – 1.3.0Ecomail: Autor: ECOMAIL.CZ – 2.1.6Elementor Pro: Autor: Elementor.com – 3.21.3Elementor: Autor: Elementor.com – 3.21.8eSoul Pruvodci: Autor: Tomáš Vojík – 1.0ISIC: Autor: Tomáš Vojík – 1.0Loco Translate: Autor: Tim Whitlock – 2.6.9Popup Trigger URL for Elementor Pro: Autor: Suki WordPress Theme – 1.0.5Pořadí typů příspěvku: Autor: Nsp Code – 2.2.3Rank Math SEO with AI Best SEO Tools: Autor: Rank Math – 1.0.220The Plus Addons for Elementor: Autor: POSIMYTH – 5.5.6The Plus Addons for Elementor - Pro: Autor: POSIMYTH – 5.3.5Toret Custom Price: Autor: Vladislav Musílek – 1.2VueTalent: Autor: Webwings s.r.o. – 1.0.0Converter for Media: Autor: matt plugins – 5.12.5Webwings Affiliate: Autor: Martin Bargl – 1.0Toret Comgate: Autor: toret.cz – 3.1.18Advanced Order Export For WooCommerce: Autor: AlgolPlus – 3.5.3WooCommerce Stripe Gateway: Autor: WooCommerce – 8.3.1Google Analytics for WooCommerce: Autor: WooCommerce – 2.1.0WooCommerce: Autor: Automattic – 8.9.3 (aktualizace na verzi 9.0.2 je dostupná)WP Mail SMTP: Autor: WP Mail SMTP – 4.0.1WP Rocket: Autor: WP Media – 3.16Smart Coupons For WooCommerce Coupons: Autor: WebToffee – 1.7.1### Inactive Plugins (0) ###### Dropin Plugins () ###advanced-cache.php: advanced-cache.php### Settings ###API Enabled: –Force SSL: –Currency: CZK (Kč)Currency Position: right_spaceThousand Separator: Decimal Separator: .Number of Decimals: 0Taxonomies: Product Types: easy_product_bundle (easy_product_bundle)external (external)grouped (grouped)simple (simple)variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)exclude-from-search (exclude-from-search)featured (featured)outofstock (outofstock)rated-1 (rated-1)rated-2 (rated-2)rated-3 (rated-3)rated-4 (rated-4)rated-5 (rated-5)Connected to WooCommerce.com: –Enforce Approved Product Download Directories: ✔HPOS feature enabled: –Order datastore: WC_Order_Data_Store_CPTHPOS data sync enabled: –### Logging ###Enabled: ✔Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2Retention period: 30 dnůLevel threshold: –Log directory size: 181 KB### WC Pages ###Obchod: #14 - /eshop/Košík: #15 - /kosik/Pokladna: #16 - /pokladna/Můj účet: ❌ Stránka neobsahuje [woocommerce_my_account] shortcode.Obchodní podmínky: #36 - /obchodni-podminky/### Theme ###Name: Hello Elementor ChildVersion: 2.6.1.1665316295Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dashChild Theme: ✔Parent Theme Name: Hello ElementorParent Theme Version: 3.0.2 – 3.1.0 je k dispoziciParent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dashWooCommerce Support: ✔### Templates ###Overrides: hello-elementor-child/woocommerce/archive-product.php verze 3.4.0 je neaktuální. Verze jádra je 8.6.0hello-elementor-child/woocommerce/cart/cart-totals.phphello-elementor-child/woocommerce/cart/cart.php verze 3.8.0 je neaktuální. Verze jádra je 7.9.0hello-elementor-child/woocommerce/cart/proceed-to-checkout-button.php verze 2.4.0 je neaktuální. Verze jádra je 7.0.1hello-elementor-child/woocommerce/checkout/form-billing.phphello-elementor-child/woocommerce/checkout/form-checkout.phphello-elementor-child/woocommerce/checkout/form-pay.php verze 5.2.0 je neaktuální. Verze jádra je 8.2.0hello-elementor-child/woocommerce/checkout/form-shipping.phphello-elementor-child/woocommerce/checkout/payment-method.phphello-elementor-child/woocommerce/checkout/payment.php verze 3.5.3 je neaktuální. Verze jádra je 8.1.0hello-elementor-child/woocommerce/checkout/review-order.phphello-elementor-child/woocommerce/checkout/terms.phphello-elementor-child/woocommerce/checkout/thankyou.php verze 3.7.0 je neaktuální. Verze jádra je 8.1.0hello-elementor-child/woocommerce/content-product.phphello-elementor-child/woocommerce/emails/admin-cancelled-order.phphello-elementor-child/woocommerce/emails/admin-failed-order.phphello-elementor-child/woocommerce/emails/admin-new-order.phphello-elementor-child/woocommerce/emails/customer-completed-order.phphello-elementor-child/woocommerce/emails/customer-invoice.phphello-elementor-child/woocommerce/emails/customer-on-hold-order.php verze 3.7.0 je neaktuální. Verze jádra je 7.3.0hello-elementor-child/woocommerce/emails/customer-processing-order.phphello-elementor-child/woocommerce/emails/email-footer.php verze 3.7.0 je neaktuální. Verze jádra je 7.4.0hello-elementor-child/woocommerce/emails/email-header.php verze 4.0.0 je neaktuální. Verze jádra je 7.4.0hello-elementor-child/woocommerce/emails/email-order-details.phphello-elementor-child/woocommerce/emails/email-styles.php verze 4.0.0 je neaktuální. Verze jádra je 8.6.0hello-elementor-child/woocommerce/global/quantity-input.php verze 4.0.0 je neaktuální. Verze jádra je 7.8.0hello-elementor-child/woocommerce/loop/orderby.phphello-elementor-child/woocommerce/loop/pagination.phphello-elementor-child/woocommerce/loop/sale-flash.phphello-elementor-child/woocommerce/myaccount/form-login.php verze 6.0.0 je neaktuální. Verze jádra je 7.0.1hello-elementor-child/woocommerce/myaccount/my-account.phpOutdated Templates: ❌ Zjistětejak aktualizovat### Admin ###Enabled Features: activity-panelsanalyticsproduct-block-editorcouponscore-profilercustomize-storecustomer-effort-score-tracksimport-products-taskexperimental-fashion-sample-productsshipping-smart-defaultsshipping-setting-tourhomescreenmarketingmobile-app-bannernavigationonboardingonboarding-tasksproduct-variation-managementproduct-virtual-downloadableproduct-external-affiliateproduct-groupedproduct-linkedproduct-pre-publish-modalproduct-custom-fieldsremote-inbox-notificationsremote-free-extensionspayment-gateway-suggestionsshipping-label-bannersubscriptionsstore-alertstransient-noticeswoo-mobile-welcomewc-pay-promotionwc-pay-welcome-pageDisabled Features: minified-jsnew-product-management-experiencesettingsasync-product-editor-category-fieldlaunch-your-storeDaily Cron: ✔ Next scheduled: 2024-07-03 12:05:58 +02:00Options: ✔Notes: 43Onboarding: completed### Action Scheduler ###Complete: 734Oldest: 2024-06-02 12:31:27 +0200Newest: 2024-07-03 08:36:34 +0200Failed: 17Oldest: 2022-11-30 11:40:34 +0100Newest: 2023-12-17 09:40:10 +0100Pending: 5Oldest: 2024-07-03 10:01:15 +0200Newest: 2024-07-08 21:03:43 +0200### Status report information ###Generated at: 2024-07-03 09:42:21 +02:00` ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-returns-non-empty-table-as-empty%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/) * (@shameemreza) * [1 year, 11 months ago](https://wordpress.org/support/topic/api-returns-non-empty-table-as-empty/#post-17867608) * Hi [@bytecareporty](https://wordpress.org/support/users/bytecareporty/) * I tried replicating the issue on my end but couldn’t. Everything seems to be working fine. I followed the REST API docs that you shared here: [https://woocommerce.github.io/woocommerce-rest-api-docs/#retrieve-a-customer](https://woocommerce.github.io/woocommerce-rest-api-docs/#retrieve-a-customer) * ![](https://i0.wp.com/i.ibb.co/44M8Cjb/Clean-Shot-2024-07-04-at-09-07-41-2x.png? ssl=1) * However, an empty response usually suggests that the API request isn’t being authenticated properly. Please ensure that your API keys have the correct read permissions for customer data. If unsure, you can create a new set of API keys with read permissions and try again. * Also, the WooCommerce API only returns data for customers who have made an order. So, if you have only 10 unique customer IDs, it means that only those 10 customers have made an order. * If you are still having problems, we recommend asking development questions on the #developers channel of the [WooCommerce Community Slack](https://woocommerce.com/community-slack/). Many of our developers hang out there and will be able to offer insights into your question. You can also seek help from the following: - A local web developer - [Codeable.io](https://woocommerce.com/codeable/) - [WooExperts](https://partners.woocommerce.com/English/marketplace/) * I wish I could help more, but hopefully, this gets you going in the right direction to get some further insight/information. * Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/) * (@shameemreza) * [1 year, 10 months ago](https://wordpress.org/support/topic/api-returns-non-empty-table-as-empty/#post-17918420) * Hi [@bytecareporty](https://wordpress.org/support/users/bytecareporty/) * We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! * If you have further questions, please feel free to [open a new topic](https://wordpress.org/support/plugin/woocommerce/#new-topic-0). * Thanks! * [neutrino86](https://wordpress.org/support/users/neutrino86/) * (@neutrino86) * [1 year, 7 months ago](https://wordpress.org/support/topic/api-returns-non-empty-table-as-empty/#post-18071000) * Hi, * Did youy find a solution ? * I have exactly the same problem, after update to WP 6.6.2 when i try to get user data by id i get no error but a table with empty value * customer_data={‘create_date’:1728896737,’last_update’:’2024-10-14 09:05:37′,’ remote_id’:null,’name_alias’:null,’email_key’:null,’client’:1,’vatnumber’:null,’ note_private’:’Site: ‘VEXI’ – ID: ‘,’address’:”,’zip’:null,’town’:null,’country_id’:”,’ phone’:null,’default_lang’:’auto’,’remote_datas’:{‘meta_data’:[{‘id’:315800,’ key’:’_yoast_wpseo_profile_updated’,’value’:’1728833346′},{‘id’:315817,’key’:’ shipping_method’,’value’:[‘877’]},{‘id’:315818,’key’:’billing_phone2′,’value’:”},{‘ id’:315819,’key’:’shipping_phone1′,’value’:”},{‘id’:315820,’key’:’shipping_phone2′,’ value’:”},{‘id’:315821,’key’:’wc_last_active’,’value’:’1728777600′}],’_links’:{‘ self’:[{‘href’:’https:\/\/www.test.fr\/wp-json\/wc\/v3\/customers\/8606′}],’collection’:[{‘ href’:’https:\/\/www.test.fr\/wp-json\/wc\/v3\/customers’}]}},’extrafields’:{‘ ecommerceng_wc_role_1_1′:’Client’},’type’:’user’,’name’:’Pas de nom\/pr\u00e9nom renseign\u00e9′,’email’:null} * Version de WooCommerce:3.7.3 * Package WooCommerce REST API: 1.0.2  * Version de WordPress :6.6.2 * Thread Starter [bytecareporty](https://wordpress.org/support/users/bytecareporty/) * (@bytecareporty) * [1 year, 7 months ago](https://wordpress.org/support/topic/api-returns-non-empty-table-as-empty/#post-18071094) * Hello, I had to solve it through data from orders. In orders there are customer details that I extracted. * [neutrino86](https://wordpress.org/support/users/neutrino86/) * (@neutrino86) * [1 year, 7 months ago](https://wordpress.org/support/topic/api-returns-non-empty-table-as-empty/#post-18075825) * Hello, * I finnaly found the solution, when i updated to WP 6.6.1 the file V3\class-wc- rest-customers-controller.php was updated to a new version and it doesn’t return the customer data array as before. * I didn’t know why and what is the solution so meanwhile i replace this file with the previous version. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘API returns non-empty table as empty’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [api](https://wordpress.org/support/topic-tag/api/) * [empty response](https://wordpress.org/support/topic-tag/empty-response/) * 5 replies * 3 participants * Last reply from: [neutrino86](https://wordpress.org/support/users/neutrino86/) * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/api-returns-non-empty-table-as-empty/#post-18075825) * Status: resolved