Title: API token isnt working
Last modified: February 2, 2026

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# API token isnt working

 *  Resolved [genexlance](https://wordpress.org/support/users/genexlance/)
 * (@genexlance)
 * [4 months ago](https://wordpress.org/support/topic/api-token-isnt-working/)
 *     ```wp-block-code
       I tried several times to get the code to activate my connection to constant contact. each time it gives me a code but never accepts it. debug log says[2025-11-24T19:12:09.980792+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2025-11-27T20:33:20.858817+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2025-12-01T23:58:16.720639+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2025-12-03T04:35:57.849677+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2025-12-09T21:39:14.649107+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2025-12-17T17:13:03.965630+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-02, 22:13] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-05, 21:56] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-05, 23:01] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-08, 17:12] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-09, 22:16] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-12, 19:35] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-13, 22:41] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-26, 19:10] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-26, 19:37] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-27, 19:39] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-28, 21:55] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-1-29, 21:56] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] [][2026-2-02, 18:02] API.INFO: ConstantContact_API::get_lists:449 unauthorized: Unauthorized [] [][2026-2-02, 19:57] API.INFO: ConstantContact_API::get_lists:449 unauthorized: Unauthorized [] [][2026-2-02, 20:04] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:04] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:04] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:04] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:05] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:05] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:05] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:05] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:05] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:05] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:06] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:06] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:06] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:06] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:06] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:06] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:06] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:10] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:10] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:11] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:11] API.INFO: Refresh token attempt failed in get_api_token. [] [][2026-2-02, 20:11] API.INFO: Refresh token attempt failed in get_api_token. [] []
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapi-token-isnt-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * (@tw2113)
 * The BenchPresser
 * [4 months ago](https://wordpress.org/support/topic/api-token-isnt-working/#post-18807182)
 * We have some people testing out potential fixes for the copy/paste authentication
   process not taking. I can provide a link to the 2.15.x release if needed.
 *  Thread Starter [genexlance](https://wordpress.org/support/users/genexlance/)
 * (@genexlance)
 * [4 months ago](https://wordpress.org/support/topic/api-token-isnt-working/#post-18807192)
 * deactivated and reactivated the plugin and that seems to have fixed it
 *  Thread Starter [genexlance](https://wordpress.org/support/users/genexlance/)
 * (@genexlance)
 * [4 months ago](https://wordpress.org/support/topic/api-token-isnt-working/#post-18807193)
 * resolved

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [genexlance](https://wordpress.org/support/users/genexlance/)
 * Last activity: [4 months ago](https://wordpress.org/support/topic/api-token-isnt-working/#post-18807193)
 * Status: resolved