Title: Api won't load
Last modified: August 21, 2016

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# Api won't load

 *  Resolved [kenrhem](https://wordpress.org/support/users/kenrhem/)
 * (@kenrhem)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/api-wont-load/)
 * Feeling dumb. Followed directions in the ‘get api’ post & when i hit the update
   configuration button nothing happens.
 * [http://wordpress.org/plugins/google-font-manager/](http://wordpress.org/plugins/google-font-manager/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Thomas S. Butler](https://wordpress.org/support/users/opportunex/)
 * (@opportunex)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/api-wont-load/#post-4489511)
 * Don’t ever feel dumb. Just feel “challenged” and overcome 🙂
 * Make sure that your API key is entered into the space provided – without any 
   leading or trailing spaces. Next, you must click the button “Update Configuration”.
 * Unlike many of the other options, which are set via ajax and do not require a
   page refresh or submit button, setting the API key requires a full form submission
   to complete. If you follow these instructions and still have issues, check and
   make sure that you are using the correct API key (“Key for browser applications”
   aka “Browser Key”).
 * If that doesn’t work, let me know what browser/operating system you are using(
   Microsoft/Mac/Linux) and I will see if we can figure it out together.
 *  Plugin Author [Thomas S. Butler](https://wordpress.org/support/users/opportunex/)
 * (@opportunex)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/api-wont-load/#post-4489575)
 * I have updated the FAQ with your issue (or what I assumed it could be – because
   I have not been able to replicate the issue in any browser). Let me know if you
   are still having troubles. I’m marking this as resolved for now.
 *  [mtissington](https://wordpress.org/support/users/mtissington/)
 * (@mtissington)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/api-wont-load/#post-4489687)
 * I too am having this problem.
 * Client Windows 8.1, IE 11 or Firefox
 * Server Windows 8.1, php 5.5.5, Apache 2.4

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Api won't load’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/google-font-manager_dad3bd.svg)
 * [Google Font Manager](https://wordpress.org/plugins/google-font-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-font-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-font-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/google-font-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-font-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-font-manager/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [mtissington](https://wordpress.org/support/users/mtissington/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/api-wont-load/#post-4489687)
 * Status: resolved