Appearance -» Customize Menu not working after update 5.8

  • Resolved danielrosa777

    (@danielrosa777)


    2 years, 9 months ago

    The menu on appearance -» customize is not working after update 5.8. The menu loads but the submenus doesn’t open when I click on them. I try to update all plugins (and update them) but it still doens’t work.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    2 years, 9 months ago

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://ww.wp.xz.cn/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time.

    Thread Starter danielrosa777

    (@danielrosa777)

    2 years, 9 months ago

    Hi Steve, thank you very much for the reply.

    I just updated the theme and it’s working again.

    Thanks for the help.

Viewing 2 replies - 1 through 2 (of 2 total)
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