Title: Apple Pay missing. Last modified: November 25, 2021 --- # Apple Pay missing. * Resolved [loyalknight](https://wordpress.org/support/users/filipwawer/) * (@filipwawer) * [4 years, 7 months ago](https://wordpress.org/support/topic/apple-pay-missing/) * Hello, * after hours of troubleshooting, I’m unable to get Apple Pay to work at my store. I have added my domain in the Stripe panel (both with www and without), Stripe is turned on both at Stripe dashboard and your plugin, but the Apple Pay buttons are still missing. I have tested my Apple device at a different site and it works properly. * What am I missing? * Regards * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fapple-pay-missing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/) * (@battouly) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15109392) * Hi [@filipwawer](https://wordpress.org/support/users/filipwawer/), * Can you confirm you followed the steps here ([https://woocommerce.com/document/stripe/#apple-pay](https://woocommerce.com/document/stripe/#apple-pay)) correctly? * It will also be great if you could share your current System Status Report. You can get it by navigating to the `WooCommerce / Status` section of your site. Once there, click on the `Get system report` button and then copy it by clicking on the `Copy for support` button. Then paste it here in a comment. * Thanks! * Thread Starter [loyalknight](https://wordpress.org/support/users/filipwawer/) * (@filipwawer) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15109407) * Hi, * I managed to get Apple Pay to work, your advice from the older thread saying to delete and add domain again worked for me. * I’ve got a question regarding Google Pay, it’s working on the desktop devices for sure, but I’m not sure about the mobile ones as I switch to the mobile mode by F12. Are you able to check that for me? * Thread Starter [loyalknight](https://wordpress.org/support/users/filipwawer/) * (@filipwawer) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15109660) * Update: I have checked my site using the phone with fully configurated Google Pay and buttons are missing. Other websites offering G Pay work properly on the same phone. - This reply was modified 4 years, 6 months ago by [loyalknight](https://wordpress.org/support/users/filipwawer/). * Thread Starter [loyalknight](https://wordpress.org/support/users/filipwawer/) * (@filipwawer) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15109831) * ` ### WordPress Environment ### * WordPress address (URL): Site address (URL): WC Version: 5.5.1 REST API Version: ✔ 5.5.1 WC Blocks Version: ✔ 5.3.2 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.4.1 Log Directory Writable: ✔ WP Version: 5.8.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – * ### Server Environment ### * Server Info: LiteSpeed PHP Version: 7.4.25 PHP Post Max Size: 1 GB PHP Time Limit: 90 PHP Max Input Vars: 1000 cURL Version: 7.61.1 OpenSSL/1.1.1g * SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.21-MariaDB Max Upload Size: 1 GB 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Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- 5 (rated-5) * Connected to WooCommerce.com: – * ### WC Pages ### * Shop base: #6 – /shop/ Cart: #7 – /cart/ Checkout: #8 – /checkout/ My account:# 9 – /my-account/ Terms and conditions: #795 – /terms-and-conditions/ * ### Theme ### * Name: Shoptimizer Child Theme Version: 1.2.1 Author URL: Child Theme: ✔ Parent Theme Name: Shoptimizer Parent Theme Version: 2.3.7 Parent Theme Author URL: [https://www.commercegurus.com/](https://www.commercegurus.com/) WooCommerce Support: ✔ * ### Templates ### * Overrides: shoptimizer-child-theme/woocommerce/checkout/payment-method.php shoptimizer- child-theme/woocommerce/content-single-product.php shoptimizer-child-theme/woocommerce/ loop/orderby.php shoptimizer-child-theme/woocommerce/single-product.php * ### Action Scheduler ### * Complete: 1,446 Oldest: 2021-10-27 22:45:00 +0000 Newest: 2021-11-27 18:00:46 +0000 * Pending: 6 Oldest: -0001-11-30 00:00:00 +0000 Newest: 2021-12-04 18:00:46 +0000 * ### Status report information ### * Generated at: 2021-11-28 00:57:26 +02:00 - This reply was modified 4 years, 6 months ago by [loyalknight](https://wordpress.org/support/users/filipwawer/). * Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/) * (@battouly) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15112129) * [@filipwawer](https://wordpress.org/support/users/filipwawer/), * Glad to know Apple Pay is working now, and Google Pay is working on desktop. * For the mobile version of GP, Can you please update your stripe version to the latest version and see if the same happens? * It’s supposed to work on mobile too. * Thread Starter [loyalknight](https://wordpress.org/support/users/filipwawer/) * (@filipwawer) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15112841) * [@battouly](https://wordpress.org/support/users/battouly/) * Thanks for the reply. * Are the payment icons fixed in the latest version? It’s kinda essential for me, that’s why I’m using the 5.5 version. * Plugin Support [Nicholas E](https://wordpress.org/support/users/nicholasje/) * (@nicholasje) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15115056) * Hi [@filipwawer](https://wordpress.org/support/users/filipwawer/), * > Are the payment icons fixed in the latest version? It’s kinda essential for > me, that’s why I’m using the 5.5 version. * I’m not familiar with the payment icon issue. It looks like there have been a few changes that may tackle the issue you are referring to. You can see the changes made for each version [here](https://raw.githubusercontent.com/woocommerce/woocommerce-gateway-stripe/trunk/changelog.txt). * Can you try to create a backup of your site so that you can roll back Stripe’s version if the issue is still occurring? * If the issue is still occurring, I’d like to make sure that the developers are aware of the icon issue you describe. * Open issues with the Stripe plugin are tracked [here](https://github.com/woocommerce/woocommerce-gateway-stripe/issues). * If you don’t see an open issue and it has not been resolved, please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket). You may need to create an account before you can access that page. Please include a link to this forum thread as well. * We look forward to hearing from you. * Thread Starter [loyalknight](https://wordpress.org/support/users/filipwawer/) * (@filipwawer) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15118197) * Yep, the latest version of your plugin does not display Mastercard/Visa/Amex icons at the checkout stage, you can find it in the changelog you have posted. * What can I do to get Google Pay to work on mobile? * Plugin Support [Adam Heckler](https://wordpress.org/support/users/adamkheckler/) * (@adamkheckler) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15119124) * > What can I do to get Google Pay to work on mobile? * I assume you are testing in Google’s Chrome browser on mobile, correct? Chrome is the only browser where Google Pay will work, so if you are testing in another browser, it’s expected that it does not show. * Also, can you tell us more about the “mobile mode by F12” which you mentioned earlier? From what I can see, Google Pay works on your site on desktop Chrome, but not mobile Chrome, so anything that messes with the mobile display or operation of your site would be my first “suspect” here. 🙂 * Let us know, thanks! * Thread Starter [loyalknight](https://wordpress.org/support/users/filipwawer/) * (@filipwawer) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15119131) * Hi [@adamkheckler](https://wordpress.org/support/users/adamkheckler/) * Can I get an email address to you or anyone from your team? It will be easier to resolve this that way, replying one time a day does not speed things up. * Regards, Filip * Plugin Support [Adam Heckler](https://wordpress.org/support/users/adamkheckler/) * (@adamkheckler) * [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15119156) * You can create a ticket here: * [https://woocommerce.com/my-account/create-a-ticket/](https://woocommerce.com/my-account/create-a-ticket/) * … to communicate with us over email. 🙂 * I’ll mark this thread as resolved since we’ll be handling this that way then. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Apple Pay missing.’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277) * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/) * 11 replies * 4 participants * Last reply from: [Adam Heckler](https://wordpress.org/support/users/adamkheckler/) * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/apple-pay-missing/#post-15119156) * Status: resolved