Title: Apps & Integrations
Last modified: August 30, 2016

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# Apps & Integrations

 *  [nanaboakye](https://wordpress.org/support/users/nanaboakye/)
 * (@nanaboakye)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/apps-integrations/)
 * I like the features of the plugin. However, with regards to the skype features
   it will be better to integrate solutions which don’t require the end-users to
   install any apps to initiate chats.
 * My candid advice. You may create and integrate your own live Chat (Voice and 
   Video) or you can make an integration with already existing softwares.
 * I also make a request for an integration with the twilio API.
 * Hope these will be implemented in a future update
 * Regards
 * [https://wordpress.org/plugins/wp-support-plus-responsive-ticket-system/](https://wordpress.org/plugins/wp-support-plus-responsive-ticket-system/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Pradeep Makone](https://wordpress.org/support/users/pradeepmakone07/)
 * (@pradeepmakone07)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/apps-integrations/#post-6754273)
 * Hi nanaboakye,
 * Thank you for your suggestion.
    We have decided not to implement chat client 
   in this plugin because there are lots of free chat plugins available. We would
   like to focus on ticketing only for now.

Viewing 1 replies (of 1 total)

The topic ‘Apps & Integrations’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Pradeep Makone](https://wordpress.org/support/users/pradeepmakone07/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/apps-integrations/#post-6754273)
 * Status: not resolved