Title: archiving stuck
Last modified: March 19, 2026

---

# archiving stuck

 *  Resolved [jandrews8761](https://wordpress.org/support/users/jandrews8761/)
 * (@jandrews8761)
 * [2 months, 3 weeks ago](https://wordpress.org/support/topic/archiving-stuck/)
 * I attempted to archive 3K of old orders, the archiving froze at 0%. So I attempted
   a smaller operation involving 79 cancelled orders, it froze at 2%. As seen in
   other posts, I cleared all cache.
 * This is a managed WordPress site on SiteGround.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Farchiving-stuck%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [toukirwpdev](https://wordpress.org/support/users/toukirwpdev/)
 * (@toukirwpdev)
 * [2 months, 3 weeks ago](https://wordpress.org/support/topic/archiving-stuck/#post-18856925)
 * Hi there,
 * Sorry to hear you’re experiencing this issue. We understand how frustrating it
   is when the archiving process gets stuck.
 * To help us investigate further, could you please share the following details:
    - Which archive storage option you are using (e.g., Local DB, Remote DB, etc.)
    - The date range selected for the archive process
    - Which version of the plugin you are currently using
    - A screenshot of any error messages appearing in the browser console (right-
      click → Inspect → Console)
 * This will help us pinpoint the root cause and assist you more effectively.
    -  This reply was modified 2 months, 3 weeks ago by [toukirwpdev](https://wordpress.org/support/users/toukirwpdev/).
 *  Thread Starter [jandrews8761](https://wordpress.org/support/users/jandrews8761/)
 * (@jandrews8761)
 * [2 months, 3 weeks ago](https://wordpress.org/support/topic/archiving-stuck/#post-18856946)
 * Local storge
   1.12.03 months, order status=cancelled.
 * ![](https://i0.wp.com/bcsbeautydistributors.com/wp-content/uploads/2026/03/Screenshot-
   2026-03-19-114642.jpg?ssl=1)
 * ![](https://i0.wp.com/bcsbeautydistributors.com/wp-content/uploads/2026/03/Screenshot-
   2026-03-19-114731.jpg?ssl=1)
 *  Plugin Support [toukirwpdev](https://wordpress.org/support/users/toukirwpdev/)
 * (@toukirwpdev)
 * [2 months, 2 weeks ago](https://wordpress.org/support/topic/archiving-stuck/#post-18859405)
 * Thanks for sharing the screenshots. We’ll look into the issue and get back to
   you as soon as possible.
 * We appreciate your understanding and patience.
 *  Plugin Support [toukirwpdev](https://wordpress.org/support/users/toukirwpdev/)
 * (@toukirwpdev)
 * [2 months, 2 weeks ago](https://wordpress.org/support/topic/archiving-stuck/#post-18861267)
 * Thanks for sharing the screenshot.
 * From your console log, the REST API requests are returning **status 200 (success)**,
   which means the archiving process is starting correctly. Usually, when the progress
   stays at **0–2%**, it’s related to caching or server restrictions.
 * Please try these steps:
    - Temporarily disable caching/optimization, security/firewall plugins.
    - If **SiteGround Optimizer** is active, disable: Dynamic Cache, Memcached, 
      Frontend Optimization.
 *  - **Check if REST API requests are being restricted by the server firewall:**
      SiteGround sometimes blocks repeated background requests automatically. If
      possible, please ask SiteGround support whether REST API loop requests are
      limited for your site.
 *  - For testing purposes, please reduce the number of orders selected for archiving.
      Try archiving around **100 orders first** to check whether the process completes
      successfully.
 *  Plugin Support [toukirwpdev](https://wordpress.org/support/users/toukirwpdev/)
 * (@toukirwpdev)
 * [2 months ago](https://wordpress.org/support/topic/archiving-stuck/#post-18874607)
 * The issue has been resolved in our latest plugin update.
 * This issue has been fixed in the latest version, and the archiving process should
   work correctly now.
 * If the issue still persists after updating, feel free to let us know. We’ll be
   happy to investigate further.

Viewing 5 replies - 1 through 5 (of 5 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Farchiving-stuck%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/archive-master/assets/icon-256x256.png?rev=3231103)
 * [ArchiveMaster - Auto Archive and Export Old Orders for WooCommerce](https://wordpress.org/plugins/archive-master/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/archive-master/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/archive-master/)
 * [Active Topics](https://wordpress.org/support/plugin/archive-master/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/archive-master/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/archive-master/reviews/)

## Tags

 * [frozen](https://wordpress.org/support/topic-tag/frozen/)

 * 5 replies
 * 2 participants
 * Last reply from: [toukirwpdev](https://wordpress.org/support/users/toukirwpdev/)
 * Last activity: [2 months ago](https://wordpress.org/support/topic/archiving-stuck/#post-18874607)
 * Status: resolved