Title: AST
Last modified: March 29, 2023

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# AST

 *  [Kaulean Morningstar](https://wordpress.org/support/users/kaulean/)
 * (@kaulean)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/ast/)
 * This app has had so many issues integrating with my woo. It constantly tells 
   me it cannot find my orders and when I try and add tracking to send to my customers
   it tells me it cannot then I retry several times then I just get frustrated and
   dismiss changes only to find it has got the tracking number but has it set to
   private even though I told it to share info with customers. So yeah. Aaaaaarrrrrgggghhhh!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [TrackShip](https://wordpress.org/support/users/trackship/)
 * (@trackship)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/ast/#post-16489875)
 * Hi, I think you’re confusing our plugin with your shipment tracking plugin (AST),
   TrackShip does not have the functionality to add tracking info to orders, we 
   get the tracking info that you add with the shipment tracking plugin when you
   fulfill (ship) your orders
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [3 years, 3 months ago](https://wordpress.org/support/topic/ast/#post-16491719)
 * [@trackship](https://wordpress.org/support/users/trackship/) Please do no report
   this review again.
 * [@kaulean](https://wordpress.org/support/users/kaulean/) Can you please confirm
   that you mean this plugin?
 * [https://wordpress.org/plugins/trackship-for-woocommerce/](https://wordpress.org/plugins/trackship-for-woocommerce/)
    -  This reply was modified 3 years, 3 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 *  Plugin Author [TrackShip](https://wordpress.org/support/users/trackship/)
 * (@trackship)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/ast/#post-16516857)
 * [@kaulean](https://wordpress.org/support/users/kaulean/) – please reply
 *  Plugin Author [TrackShip](https://wordpress.org/support/users/trackship/)
 * (@trackship)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/ast/#post-16605426)
 * [@kaulean](https://wordpress.org/support/users/kaulean/) – please advice, you
   left a review about a different plugin on our plugin, we are not AST, we are 
   TrackShip
 *  Moderator [Yui](https://wordpress.org/support/users/fierevere/)
 * (@fierevere)
 * 永子
 * [3 years, 2 months ago](https://wordpress.org/support/topic/ast/#post-16605454)
 * we can not force user to reply and actually user is not obliged to reply, so 
   its bad idea to press them.
 *  Plugin Author [TrackShip](https://wordpress.org/support/users/trackship/)
 * (@trackship)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/ast/#post-16605531)
 * Since you ignore the fact that this review is for a different plugin and not 
   about our plugin, and you do not remove it, we will continue trying to ask the
   user to reply.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘AST’ is closed to new replies.

 * ![](https://ps.w.org/trackship-for-woocommerce/assets/icon-256x256.png?rev=3086227)
 * [TrackShip for WooCommerce](https://wordpress.org/plugins/trackship-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/trackship-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/trackship-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/trackship-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/trackship-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/trackship-for-woocommerce/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [TrackShip](https://wordpress.org/support/users/trackship/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/ast/#post-16605531)