Attachment not sent

  • Resolved timoty666

    (@timoty666)


    2 years, 9 months ago

    Invoice attachment is not sent with WP Crowdfunding emails. WP Mail Logging shows no error messages. But at the same time attachment works with woocommerce emails. Also works download link with WP Crowdfunding emails.

    • This topic was modified 2 years, 9 months ago by timoty666.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    2 years, 9 months ago

    Hi @timoty666,

    Do the WP Crowdfunding emails appear under WooCommerce > PDF Invoices > Documents > Invoice > Attach to?

    Please note that our plugin will only attach the PDF invoice within WooCommerce emails, when it is selected and the order reaches its triggering status.

    For instance, with the settings of the screenshot above, the PDF invoice would be created and attached automatically, when the order reaches the Completed status and the Completed order email notification is selected:

    Thread Starter timoty666

    (@timoty666)

    2 years, 9 months ago

    Yes, it appears and is checked.

    https://drive.google.com/file/d/1ofemGc6Y3KGJRVUGyCB8p11m7fJgNJW1/view?usp=drive_link

    Thread Starter timoty666

    (@timoty666)

    2 years, 9 months ago

    I think that problem is that pdf is not genereted. Also wp1m_wpml_mails table dose not have attachment link for email.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    2 years, 9 months ago

    Hi @timoty666,

    I installed the WP Crowdfunding plugin, but it seems that the emails feature is a paid add-on, therefore I was not able to test it myself.

    Are the PDF invoices attached to the default WooCommerce emails?

    Thread Starter timoty666

    (@timoty666)

    2 years, 9 months ago

    Yes, pdf are attached to default WooCommerce emails.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    2 years, 9 months ago

    Thanks for confirming that, @timoty666.

    By default, our plugin will attach the PDF documents to any WooCommerce emails, even custom ones, as long as the WC email is being added following the standards.

    At this point, you should to contact the Crowdfunding WP developers to let them know about this issue. It is likely that they find the issue root cause and fix it.

Viewing 6 replies - 1 through 6 (of 6 total)

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