Title: Attribute settings not saving
Last modified: January 31, 2019

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# Attribute settings not saving

 *  Resolved [fautam](https://wordpress.org/support/users/fautam/)
 * (@fautam)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/attribute-settings-not-saving/)
 * Hello
 * Thank you for a great plugin.
    I am trying to add custom attributes on the “Attributes
   Settings” tab but they don’t want to save. I see no “save” button so I assume
   it works with Ajax. On the “Plugin settings” tab it does save when I turn something
   on. After I refresh it is still turned on and thus saved. But not on the attributes
   settings. When I turn something on and refresh, the setting is off again.
 * Regards
    Johan

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/attribute-settings-not-saving/#post-11152396)
 * Hi Johan,
 * Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing
   issues with saving attribute settings.
 * I am not entirely sure if I understand the issue at hand. When you enable an 
   attribute on the ‘attributes settings’ page (yes ajax-based) the option remains
   turned on after refreshing but the attribute you enabled does not show up in 
   the attribute drop-down when you are trying to create a field mapping?
 * All the best,
    Eva
 *  Thread Starter [fautam](https://wordpress.org/support/users/fautam/)
 * (@fautam)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/attribute-settings-not-saving/#post-11152415)
 * Hello Eva
 * No, the attribute does not remain turned on after setting it. I would click on
   it and it turns on (green). When I refresh or go somewhere else and come back
   to the attribute page, that attribute is turned off again.
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/attribute-settings-not-saving/#post-11153179)
 * Hi,
 * As it is an AJAX based implementation it takes a few seconds for the plugin to
   be able to save your changes in the back-ground. When enabling one attribute 
   this works fine but when you enable a whole lot straight after each other it 
   might indeed be too slow saving everything.
 * Is that actually what you did? Enabling a lot all after each other? If so, can
   you try taking 1-2 seconds between every attribute you enable? It should help
   definitely.
 * Best,
    Eva
 *  Thread Starter [fautam](https://wordpress.org/support/users/fautam/)
 * (@fautam)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/attribute-settings-not-saving/#post-11157648)
 * Hi,
 * Thank you for your reply.
    No, I am turning on only one single setting and I 
   am allowing 10 seconds before I navigate away. When I come back, the setting 
   is off again.
 * As mentioned, this happens only on the attributes settings tab. When I do this
   on the plugin settings tab, it works as expected.
 * Regards
    Johan
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/attribute-settings-not-saving/#post-11157754)
 * Hi Johan,
 * Would you be so kind as to reach out to us to [support@adtribes.io](https://wordpress.org/support/topic/attribute-settings-not-saving/support@adtribes.io?output_format=md)?
   We will take it from there.
 * Please reference this topic in your email.
 * All the best,
    Eva
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/attribute-settings-not-saving/#post-11176978)
 * Hi Johan,
 * We have pushed out a new release today that should solve the issue at hand. Could
   you give it a try?
 * All the best,
    Eva

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Attribute settings not saving’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/attribute-settings-not-saving/#post-11176978)
 * Status: resolved