Title: Audit Error
Last modified: September 22, 2020

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# Audit Error

 *  Resolved [e3magazin](https://wordpress.org/support/users/e3magazin/)
 * (@e3magazin)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/audit-error/)
 * When filling the “Audit” section I get following Error Code:
 * Error code: 1100103 — Remote Software API error. Please try again. Contact the
   plugin author if this error keeps coming back.
 * Whats the issue here?
    Thank you in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Faudit-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Sybre Waaijer](https://wordpress.org/support/users/cybr/)
 * (@cybr)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/audit-error/#post-13441209)
 * Hello!
 * It seems that your site is no longer connected to our API services. Please see
   if you can reconnect it manually via the Extension Manager’s administrative interface,
   or otherwise automatically via [the connection API](https://theseoframework.com/docs/api/em/constants/#user-definable)(
   constant `TSF_EXTENSION_MANAGER_API_INFORMATION`).
 * The remote disconnection event wasn’t logged in our servers–it is possible that
   your site’s connection to our server was obstructed for an extended period, after
   which the connection breaks automatically.
 * Unfortunately, we’re not allowed to support commercial products in these forums,
   so I must ask you to follow up via [our contact page](https://theseoframework.com/contact/),
   might you still face issues with the connection. Thank you!

Viewing 1 replies (of 1 total)

The topic ‘Audit Error’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Sybre Waaijer](https://wordpress.org/support/users/cybr/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/audit-error/#post-13441209)
 * Status: resolved