Title: authenticate problem
Last modified: May 20, 2020

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# authenticate problem

 *  [ptherage](https://wordpress.org/support/users/ptherage/)
 * (@ptherage)
 * [6 years ago](https://wordpress.org/support/topic/authenticate-problem/)
 * I have a problem while trying to authenticate with my google analytics account.
   After clicking launch wizard and connect Monsterinsights I get following error:“
   Whoops, something went wrong and we weren’t able to connect to MonsterInsights.
   Please enter your Google UA code manually.”
    I can enter my Google UA code manually
   but I lose possibility of having reports etc.

The topic ‘authenticate problem’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [ptherage](https://wordpress.org/support/users/ptherage/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/authenticate-problem/)
 * Status: not resolved