Title: Authentication Code Not Actually Saving
Last modified: September 1, 2016

---

# Authentication Code Not Actually Saving

 *  Resolved [amphora](https://wordpress.org/support/users/amphora/)
 * (@amphora)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/authentication-code-not-actually-saving/)
 * Hello. I have seen a couple of other threads with this issue, and one of them
   says resolved; however, it is not actually resolved, so I thought I would reach
   out. My apologies if there is already a thread with an actual resolution.
 * I have used this plugin with one of my hosting providers with no issues; however,
   this does not seem to to work with Host Gator. Every time I save the code to 
   authenticate, it shows that it saves but doesn’t actually save. Therefore, I 
   am not able to use the plugin. I saw that the code could be manually entered 
   but then the dashboard does not work, which seems to defeat the purpose of the
   plugin. Any suggestions?
 * Thank you!
 * [https://wordpress.org/plugins/google-analytics-for-wordpress/](https://wordpress.org/plugins/google-analytics-for-wordpress/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [chriscct7](https://wordpress.org/support/users/chriscct7/)
 * (@chriscct7)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/authentication-code-not-actually-saving/#post-7637917)
 * Hi there,
    We’re going to need to log into your site to take a look at this. 
   Can you send us an email via [https://www.monsterinsights.com/contact/](https://www.monsterinsights.com/contact/)
   and include login information.
 * Thanks
    Chris

Viewing 1 replies (of 1 total)

The topic ‘Authentication Code Not Actually Saving’ is closed to new replies.

 * ![](https://ps.w.org/google-analytics-for-wordpress/assets/icon.svg?rev=2976619)
 * [MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)](https://wordpress.org/plugins/google-analytics-for-wordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-for-wordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-analytics-for-wordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-analytics-for-wordpress/reviews/)

## Tags

 * [UA code](https://wordpress.org/support/topic-tag/ua-code/)

 * 1 reply
 * 2 participants
 * Last reply from: [chriscct7](https://wordpress.org/support/users/chriscct7/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/authentication-code-not-actually-saving/#post-7637917)
 * Status: resolved