Title: Authentication error
Last modified: April 8, 2025

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# Authentication error

 *  Resolved [tibbie](https://wordpress.org/support/users/tibbie/)
 * (@tibbie)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/authentication-error-26/)
 * Hi, 1) what sort of authentication is google merchant expecting? The download
   failed due to an authentication error. Please check your username and password
   in your feed settings and try again. 2) google merchant seems to be expecting
   Language Spanish and I cant change that to English, 3) and this error message–
   The product details in your file don’t meet Google’s requirements. Please correct
   the details and update the products again so they appear on Google. Any thoughts
   would be helpful.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [wpmarketingrobot](https://wordpress.org/support/users/wpmarketingrobot/)
 * (@wpmarketingrobot)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/authentication-error-26/#post-18405208)
 * He [@tibbie](https://wordpress.org/support/users/tibbie/) 
   1) In our feed settings
   there are no username and password settings so not sure where this notice comes
   from. What is the feed url? Could you share that with us?How did you upload the
   product feed? Read more about uploading to Google Merchant here: [https://www.wpmarketingrobot.com/help-item/faq/how-do-i-upload-my-product-feed-to-the-merchant-center/](https://www.wpmarketingrobot.com/help-item/faq/how-do-i-upload-my-product-feed-to-the-merchant-center/)
 * 2) In your merchant center click on the Settings & tools icon (gear icon). Select
   Data sources. click the three little dots under Actions and click “Edit countries”
   Set the correct country for the product feed.
   3) Under Products, check the “Needs
   attention” tab and check what kind of issues the products have. Click the issue
   to get more info about the issue so you can solve it or let me know here what
   it say’s
 *  Thread Starter [tibbie](https://wordpress.org/support/users/tibbie/)
 * (@tibbie)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/authentication-error-26/#post-18423590)
 * plse close thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Authentication error’ is closed to new replies.

 * ![](https://ps.w.org/wp-product-feed-manager/assets/icon-256x256.png?rev=3208464)
 * [WPMR Google Feed Manager for WooCommerce – Sell on Google Merchant Center & Shopping](https://wordpress.org/plugins/wp-product-feed-manager/)
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 * 2 replies
 * 2 participants
 * Last reply from: [tibbie](https://wordpress.org/support/users/tibbie/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/authentication-error-26/#post-18423590)
 * Status: resolved