Title: Authentication error
Last modified: January 27, 2017

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# Authentication error

 *  Resolved [lotteroelofs](https://wordpress.org/support/users/lotteroelofs/)
 * (@lotteroelofs)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/authentication-error-6/)
 * Good morning,
 * I’ve used this plugin previously and it worked fine. I have now deleted all my
   Google Analytics set-up and made a new one. However, the authentication tool 
   on the setting page in the plugin keeps showing my old tracking ID’s to choose
   from instead of the new one. How can I fix this? Cache is cleared and I also 
   tried to delete and reinstall the plugin, but it doesn’t seem to want to forget
   certain data.
 * Any help is much appreciated,
 * Kind regards,
    Lotte

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * (@deconf)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/authentication-error-6/#post-8709363)
 * Hi,
 * Can you be more specific about:
 * > deleted all my Google Analytics set-up and made a new one
 * If you’ve created a new Google Account, make sure you’re authorizing while being
   logged into the right account.
 * Same thing goes for changes made within same Google Analytics account.
 * No matter the changes made you’ll have to clear the authorization and re-authorize
   the plugin.
    -  This reply was modified 9 years, 4 months ago by [Alin Marcu](https://wordpress.org/support/users/deconf/).
 *  Thread Starter [lotteroelofs](https://wordpress.org/support/users/lotteroelofs/)
 * (@lotteroelofs)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/authentication-error-6/#post-8713213)
 * Dear Alin,
 * Thanks for getting in touch. How do I clear the authorisation? It does not pop-
   up on the settings page and I also can’t seem to locate it in GA itself.
 * Many thanks in advance for your help.
 * Kind regards,
 * Lotte
 *  Thread Starter [lotteroelofs](https://wordpress.org/support/users/lotteroelofs/)
 * (@lotteroelofs)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/authentication-error-6/#post-8713216)
 * Just started working, no more help needed!
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Authentication error’ is closed to new replies.

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## Tags

 * [authentication](https://wordpress.org/support/topic-tag/authentication/)

 * 3 replies
 * 2 participants
 * Last reply from: [lotteroelofs](https://wordpress.org/support/users/lotteroelofs/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/authentication-error-6/#post-8713216)
 * Status: resolved