Title: Authentication failed
Last modified: April 13, 2020

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# Authentication failed

 *  Resolved [rossidaniele](https://wordpress.org/support/users/rossidaniele/)
 * (@rossidaniele)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/authentication-failed-22/)
 * Looks like after years and year I suddenly need to be a paid Blubrry hosting 
   customer in order to use the Powerpres plugin. While I’m not happy with this,
   I created an account anyway since I need to post an epsiode. However, I get an
   authentication error when I try to log in “Authentication failed. Please verify
   that your email and password are correct.” I’ve added my podcast to their directory
   and also enabled the free statistics but I’m still getting the authentication
   error.
 * Does anyone know what’s going on?
    -  This topic was modified 6 years, 1 month ago by [rossidaniele](https://wordpress.org/support/users/rossidaniele/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fauthentication-failed-22%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [rossidaniele](https://wordpress.org/support/users/rossidaniele/)
 * (@rossidaniele)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/authentication-failed-22/#post-12669090)
 * Nevermind! Just stumbled upon their help files!
 *  Plugin Contributor [Angelo Mandato](https://wordpress.org/support/users/amandato/)
 * (@amandato)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/authentication-failed-22/#post-12669274)
 * Hello [@rossidaniele](https://wordpress.org/support/users/rossidaniele/),
 * We recently improved the plugins’ UX, you can continue to use the plugin without
   being a Blubrry customer. Same process applies as before, paste your URL in the
   media box click continue (previously “Verify”) and go. What we changed was making
   all of the settings available. Before we had an advanced option where you enabled
   each iTunes field. Now everything is exposed so you can see all of the options
   you have. We’re gathering feedback on this and will be rolling out another UX
   change to make this easier while still providing all of the fields.
 * Thanks,
    Angelo
 *  Thread Starter [rossidaniele](https://wordpress.org/support/users/rossidaniele/)
 * (@rossidaniele)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/authentication-failed-22/#post-12669535)
 * Yup, that’s what happened. For some reason, the new UI threw me off. Don’t know
   why! It’s just two buttons. And I ended up clicking on “Select File” completely
   forgetting that I can easily write the url to the sound file like always. Not
   sure what happened to my brain but what can you do? 🙂
 * Thanks for the help files!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Authentication failed’ is closed to new replies.

 * ![](https://ps.w.org/powerpress/assets/icon.svg?rev=2849869)
 * [PowerPress Podcasting plugin by Blubrry](https://wordpress.org/plugins/powerpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/powerpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/powerpress/)
 * [Active Topics](https://wordpress.org/support/plugin/powerpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/powerpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/powerpress/reviews/)

## Tags

 * [blubrry](https://wordpress.org/support/topic-tag/blubrry/)

 * 3 replies
 * 2 participants
 * Last reply from: [rossidaniele](https://wordpress.org/support/users/rossidaniele/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/authentication-failed-22/#post-12669535)
 * Status: resolved