Title: Authentication failed.
Last modified: August 30, 2020

---

# Authentication failed.

 *  Resolved [mairimcosmetics](https://wordpress.org/support/users/mairimcosmetics/)
 * (@mairimcosmetics)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/authentication-failed-24/)
 * Hello.
 * I am developing a website and all the forms are made with Elementor popups.
 * I have installed your reCAPTCHA plugin by BestWebSoft but when I do the login
   tests, the User is redirected to the default WordPress form with the following
   warning:
 * “Authentication failed. You have entered an incorrect reCAPTCHA value.
 * Is there any way to correct this?
 * Thanks in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fauthentication-failed-24%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/authentication-failed-24/#post-13360329)
 * Hi,
 * reCaptcha by BestWebSoft is compatible with forms that are indicated on the plugin
   page.
    To add reCaptcha field to a custom form, please follow the instruction:
   [https://support.bestwebsoft.com/hc/en-us/articles/202352499](https://support.bestwebsoft.com/hc/en-us/articles/202352499)
 * If you have programming skills, then you will cope with this modification easily.
 *  Thread Starter [mairimcosmetics](https://wordpress.org/support/users/mairimcosmetics/)
 * (@mairimcosmetics)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/authentication-failed-24/#post-13364215)
 * Thank you for responding.
 * Frankly I tested it with another reCAPTCHA plugin and it works very well.
 * Thanks again and I close this topic as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Authentication failed.’ is closed to new replies.

 * ![](https://ps.w.org/google-captcha/assets/icon-256x256.gif?rev=2565249)
 * [reCaptcha by BestWebSoft](https://wordpress.org/plugins/google-captcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-captcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-captcha/)
 * [Active Topics](https://wordpress.org/support/plugin/google-captcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-captcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-captcha/reviews/)

## Tags

 * [Authentication Failed](https://wordpress.org/support/topic-tag/authentication-failed/)

 * 2 replies
 * 2 participants
 * Last reply from: [mairimcosmetics](https://wordpress.org/support/users/mairimcosmetics/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/authentication-failed-24/#post-13364215)
 * Status: resolved