Title: Authentication Failed error
Last modified: August 30, 2016

---

# Authentication Failed error

 *  [cmendlacct](https://wordpress.org/support/users/cmendlacct/)
 * (@cmendlacct)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authentication-failed-error-1/)
 * I am getting an authentication failed error.
 * I think it might be the base dn.
 * Would cn=users,dc=example1,dc=com be correct? I have example instead of the real
   name of our domain here but the real name in AD1
 * I’d appreciate any thoughts on this.
 * thank
 * chriss
 *     ```
       [INFO]   method authenticate() called
       [INFO]   ------------------------------------------
                PHP version: 5.4.24
                WP  version: 4.3
                ADI version: 1.1.8
                OS Info    : Windows NT example 6.2 build 9200 (Unknown Windows version Datacenter Edition) i586
                Web Server : cgi-fcgi
                adLDAP ver.: 3.3.2 EXTENDED (201302271401)
                ------------------------------------------
       [INFO]   LDAP paging: enabled
       [NOTICE] username: webtest
       [NOTICE] password: **not shown**
       [INFO]   Options for adLDAP connection:
                - account_suffix: @example.com
                - base_dn: cn=users,dc=example,dc=com
                - domain_controllers: xxx-dc.example.com;pdc.example.com
                - ad_port: 636
                - use_tls: 0
                - network timeout: 5
       [INFO]   Checking domain controller ports:
       [INFO]   - xxx-dc.example.com:636 - OK
       [INFO]   - pdc.example.com:636 - OK
       [NOTICE] adLDAP object created.
       [INFO]   max_login_attempts: 10
       [INFO]   users failed logins: 0
       [NOTICE] trying account suffix "@example.com"
       [ERROR]  Authentication failed
       [WARN]   storing failed login for user "webtest"
       ```
   
 * [https://wordpress.org/plugins/active-directory-integration/](https://wordpress.org/plugins/active-directory-integration/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [jemmett99](https://wordpress.org/support/users/jemmett99/)
 * (@jemmett99)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/authentication-failed-error-1/#post-6553840)
 * Having the exact same issue. Windows 20012 datacenter server and have other sites
   authenticating off of AD, but no combination that I have come up with yet seems
   to work. Anyone run into this before?
 *  [fredbutters](https://wordpress.org/support/users/fredbutters/)
 * (@fredbutters)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/authentication-failed-error-1/#post-6553893)
 * Same here. Any progress in the last 10 months?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Authentication Failed error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/active-directory-integration_e2ecae.
   svg)
 * [Active Directory Integration](https://wordpress.org/plugins/active-directory-integration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/active-directory-integration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/active-directory-integration/)
 * [Active Topics](https://wordpress.org/support/plugin/active-directory-integration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/active-directory-integration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/active-directory-integration/reviews/)

## Tags

 * [Authentication Failed](https://wordpress.org/support/topic-tag/authentication-failed/)

 * 2 replies
 * 3 participants
 * Last reply from: [fredbutters](https://wordpress.org/support/users/fredbutters/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/authentication-failed-error-1/#post-6553893)
 * Status: not resolved