Title: Authentication Issue
Last modified: August 4, 2023

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# Authentication Issue

 *  Resolved [jreiels](https://wordpress.org/support/users/jreiels/)
 * (@jreiels)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/authentication-issue-7/)
 * I’m just starting to manage a site that someone else set up a few years ago. 
   They have the Google Analytics for WordPress by MonsterInsights plugin installed
   and active but not configured. I set up a new Google account today that I can
   use to manage the site and related communications for the organization. While
   logged in to the new Google account, I activated Google Analytics and followed
   your instructions to add a property for tracking/analytics. I then returned to
   the WordPress Dashboard, and launched the SetUp Wizard, followed the steps and
   I get the “Authentication Issue:” message indicating “The selected account doesn’t
   have any Google Analytics Web properties….”
 * I have viewed videos and reviewed support materials. I even deleted the property
   and created a new one. I know there’s a time delay between starting analytics
   and being able to view them but is there also a time delay between when a Google
   account is created, analytics activated and when I can authenticate MonsterInsights
   to the account? If not, what else should I be trying? TIA
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fauthentication-issue-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Michelle D.](https://wordpress.org/support/users/devmich/)
 * (@devmich)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/authentication-issue-7/#post-16953742)
 * Hi [@jreiels](https://wordpress.org/support/users/jreiels/),
 * I’m sorry for the trouble here.
 * There shouldn’t be any delays relating to authenticating MonsterInsights and 
   your Google Analytics property. If you haven’t resolved this yet, would you be
   able to reach out to us at [https://www.monsterinsights.com/get-help/](https://www.monsterinsights.com/get-help/)?
 * Thanks so much!

Viewing 1 replies (of 1 total)

The topic ‘Authentication Issue’ is closed to new replies.

 * ![](https://ps.w.org/google-analytics-for-wordpress/assets/icon.svg?rev=2976619)
 * [MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)](https://wordpress.org/plugins/google-analytics-for-wordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-for-wordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-analytics-for-wordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-analytics-for-wordpress/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Michelle D.](https://wordpress.org/support/users/devmich/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/authentication-issue-7/#post-16953742)
 * Status: resolved