Title: Authentication problem Last modified: March 28, 2018 --- # Authentication problem * Resolved [bocapato86](https://wordpress.org/support/users/bocapato86/) * (@bocapato86) * [8 years, 2 months ago](https://wordpress.org/support/topic/authentication-problem-5/) * We’ve just installed this plugin but, once we tried to authenticate an error occurred. Could you please check and let us know asap? Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [zohocrm](https://wordpress.org/support/users/zohocrm/) * (@zohocrm) * [7 years, 10 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10486952) * Hi [@bocapato86](https://wordpress.org/support/users/bocapato86/), * Please check now * Thanking you - This reply was modified 7 years, 10 months ago by [zohocrm](https://wordpress.org/support/users/zohocrm/). * [fitnessmediaco](https://wordpress.org/support/users/fitnessmediaco/) * (@fitnessmediaco) * [7 years, 9 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10638233) * same with me. * Plugin Author [zohocrm](https://wordpress.org/support/users/zohocrm/) * (@zohocrm) * [7 years, 9 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10638596) * Hi [@fitnessmediaco](https://wordpress.org/support/users/fitnessmediaco/) * Please write to us [support@zohoextensions.com](https://wordpress.org/support/topic/authentication-problem-5/support@zohoextensions.com?output_format=md). We will help you * Thanking you * [jillellarajakumar](https://wordpress.org/support/users/jillellarajakumar/) * (@jillellarajakumar) * [7 years, 9 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10639019) * Hi, * I too get an error while authenticating. * Plugin Author [zohocrm](https://wordpress.org/support/users/zohocrm/) * (@zohocrm) * [7 years, 9 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10639125) * Hi [@jillellarajakumar](https://wordpress.org/support/users/jillellarajakumar/), * Are you using the latest version plugin? Please check and update * Thank you * [jillellarajakumar](https://wordpress.org/support/users/jillellarajakumar/) * (@jillellarajakumar) * [7 years, 9 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10639310) * I’m using this. * [https://wordpress.org/plugins/zoho-crm-forms/](https://wordpress.org/plugins/zoho-crm-forms/) * Here, * [http://appail.xyz/auth1.png](http://appail.xyz/auth1.png) * Plugin Author [zohocrm](https://wordpress.org/support/users/zohocrm/) * (@zohocrm) * [7 years, 9 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10639574) * Hi, * Plugin version? * [jillellarajakumar](https://wordpress.org/support/users/jillellarajakumar/) * (@jillellarajakumar) * [7 years, 9 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10640620) * Version: 1.5.1 * Plugin Author [zohocrm](https://wordpress.org/support/users/zohocrm/) * (@zohocrm) * [7 years, 8 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10654018) * Hi [@jillellarajakumar](https://wordpress.org/support/users/jillellarajakumar/) * Please write to us [support@zohoextensions.com](https://wordpress.org/support/topic/authentication-problem-5/support@zohoextensions.com?output_format=md). We will help you * Thanking you * [daroosta](https://wordpress.org/support/users/daroosta/) * (@daroosta) * [7 years, 8 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10656565) * It would be more helpful if questions were answered here instead of in your private email threads, that way we all may benefit from the solution. This will prevent duplicate requests for the same problem as well. * [Suman Saha](https://wordpress.org/support/users/suman32/) * (@suman32) * [7 years, 7 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10829394) * We’ve just installed this plugin but, once we tried to authenticate an error occurred. * ERROR_invalid_redirect_uri * Could you please let us know how we can authenticate and use this plugin? * Plugin Author [zohocrm](https://wordpress.org/support/users/zohocrm/) * (@zohocrm) * [7 years, 7 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10829458) * Hi [@suman32](https://wordpress.org/support/users/suman32/), * Please use this * Com Setup Redirect Url: [https://extensions.zoho.com/plugin/wordpress/callback](https://extensions.zoho.com/plugin/wordpress/callback) Eu Setup Redirect Url: [https://extensions.zoho.eu/plugin/wordpress/callback](https://extensions.zoho.eu/plugin/wordpress/callback) * [Hiren Makasana](https://wordpress.org/support/users/hirenmakasana/) * (@hirenmakasana) * [7 years, 5 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10941935) * Same with me * this is auto set Com Setup Redirect Url: [https://extensions.zoho.com/plugin/wordpress/callback](https://extensions.zoho.com/plugin/wordpress/callback) Eu Setup Redirect Url: [https://extensions.zoho.eu/plugin/wordpress/callback](https://extensions.zoho.eu/plugin/wordpress/callback) * but not wiorking * I get this error ERROR_invalid_redirect_uri * Plugin Author [zohocrm](https://wordpress.org/support/users/zohocrm/) * (@zohocrm) * [7 years, 5 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10944088) * Hi [@hirenmakasana](https://wordpress.org/support/users/hirenmakasana/), * Please check this url [https://accounts.zoho.com/developerconsole](https://accounts.zoho.com/developerconsole) * Thanking you * [Hiren Makasana](https://wordpress.org/support/users/hirenmakasana/) * (@hirenmakasana) * [7 years, 5 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10944462) * Ok Great * Thank You [@zohocrm](https://wordpress.org/support/users/zohocrm/) - This reply was modified 7 years, 5 months ago by [Hiren Makasana](https://wordpress.org/support/users/hirenmakasana/). Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Authentication problem’ is closed to new replies. * ![](https://ps.w.org/zoho-crm-forms/assets/icon-128x128.png?rev=2951621) * [Zoho CRM Lead Magnet](https://wordpress.org/plugins/zoho-crm-forms/) * [Support Threads](https://wordpress.org/support/plugin/zoho-crm-forms/) * [Active Topics](https://wordpress.org/support/plugin/zoho-crm-forms/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/zoho-crm-forms/unresolved/) * [Reviews](https://wordpress.org/support/plugin/zoho-crm-forms/reviews/) ## Tags * [authentication problem](https://wordpress.org/support/topic-tag/authentication-problem/) * 15 replies * 7 participants * Last reply from: [Hiren Makasana](https://wordpress.org/support/users/hirenmakasana/) * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/authentication-problem-5/#post-10944462) * Status: resolved