Title: <abbr title="Not Safe For Work / Mature content">[NSFW]</abbr> Authentication problem
Last modified: October 3, 2021

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# [NSFW] Authentication problem

 *  Resolved [skynews](https://wordpress.org/support/users/skynews/)
 * (@skynews)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/authentication-problem-9/)
 * Hello, I have a problem with my website the authentication pictogram does not
   appear, an error is displayed :
 * The authentication server sent no response or you are not connected to the internet.{“
   readyState”:0,”status”:0,”statusText”:”error”}

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [SecSign](https://wordpress.org/support/users/secsign/)
 * (@secsign)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/authentication-problem-9/#post-14934254)
 * Hi skynews,
 * the SecSign plugin in your WordPress installation can’t connect to our cloud 
   server at [https://httpapi.secsign.com](https://httpapi.secsign.com).
 * Has this worked for you before or has the plugin never worked for you?
 * If it has worked before: did you change anything in the WordPress or network 
   configuration of your website? Did you install or update any other WordPress 
   plugins which might interfere? Did you change any settings of another WordPress
   plugin?
 * You can also answer this questions in an email to [support@secsign.com](https://wordpress.org/support/topic/authentication-problem-9/support@secsign.com?output_format=md)
   if you don’t want to discuss this details in a public forum.
 * Best regards,
    The SecSign Team
 *  Plugin Author [SecSign](https://wordpress.org/support/users/secsign/)
 * (@secsign)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/authentication-problem-9/#post-15150693)
 * Hi skynews,
 * we released version 1.8.0 of the WordPress Plugin which fixes a problem on PHP
   8. Please update the plugin. This could solve your problem.
 * Best regards,
    The SecSign Team

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[NSFW] Authentication problem’ is closed to new replies.

 * ![](https://ps.w.org/secsign/assets/icon-256x256.png?rev=981549)
 * [SecSign](https://wordpress.org/plugins/secsign/)
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 * 2 replies
 * 2 participants
 * Last reply from: [SecSign](https://wordpress.org/support/users/secsign/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/authentication-problem-9/#post-15150693)
 * Status: resolved