Title: authentication problem with Postie
Last modified: August 21, 2016

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# authentication problem with Postie

 *  Resolved [Sandy Hansen](https://wordpress.org/support/users/sandy-hansen/)
 * (@sandy-hansen)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/authentication-problem-with-postie/)
 * I’m trying to get Postie configured for my site, It passes the test of the configuration,
   EXCEPT, the final response I receive is:
 * > Unable to login. The server said:POP3 pass: Authentication failed [-ERR Authentication
   > failed.]
 * I have checked with my server host company and Postie is correctly configured
   for the dot5hosting server.
 * Any thoughts on source of the error message – and a fix to see if Postie will
   work on my site? Thanks! Sandy
 * [http://wordpress.org/plugins/postie/](http://wordpress.org/plugins/postie/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/authentication-problem-with-postie/#post-4516752)
 * Hi Sandy,
 * This error message means that the credentials you put into Postie are not being
   accepted. Please verify that the user name and password are correct.

Viewing 1 replies (of 1 total)

The topic ‘authentication problem with Postie’ is closed to new replies.

 * ![](https://ps.w.org/postie/assets/icon-256x256.png?rev=970083)
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## Tags

 * [authentication](https://wordpress.org/support/topic-tag/authentication/)

 * 1 reply
 * 2 participants
 * Last reply from: [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/authentication-problem-with-postie/#post-4516752)
 * Status: resolved