Title: Authentication Required
Last modified: August 21, 2016

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# Authentication Required

 *  Resolved [geardown](https://wordpress.org/support/users/geardown/)
 * (@geardown)
 * [13 years ago](https://wordpress.org/support/topic/authentication-required-3/)
 * I have gotten this problem from the form widget and I don’t know why it is appearing
   despite the constant contact telling me that my “username and password seems 
   to be working”:
 * Authorization Required
 * This server could not verify that you are authorized to access the document requested.
   Either you supplied the wrong credentials (e.g., bad password), or your browser
   doesn’t understand how to supply the credentials required.
 * [http://wordpress.org/extend/plugins/constant-contact-api/](http://wordpress.org/extend/plugins/constant-contact-api/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [geardown](https://wordpress.org/support/users/geardown/)
 * (@geardown)
 * [13 years ago](https://wordpress.org/support/topic/authentication-required-3/#post-3756817)
 * Since there are no replies to this problem, I am guessing the authors do not 
   care about my issue which may be problematic to others. I say this because other
   issues that are more recent than mine are responded by the author. I might as
   well find a different plugin. Thanks for being officially unsupportive.
 *  Plugin Author [Zack Katz](https://wordpress.org/support/users/katzwebdesign/)
 * (@katzwebdesign)
 * [13 years ago](https://wordpress.org/support/topic/authentication-required-3/#post-3756828)
 * It seems like it’s a hosting issue: the form-generating file is being accessed
   directly, which some hosts could see as a malicious thing. Contact your host 
   and make sure they’re allowing access to the `/wp-content/plugins/constant-contact-
   api/form.php` file.
 * Please note: this is a free plugin. If you want immediate support, I recommend
   you hire someone. WordPress has a very active development community.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Authentication Required’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/constant-contact-api_f6e5e6.svg)
 * [Constant Contact for WordPress](https://wordpress.org/plugins/constant-contact-api/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/constant-contact-api/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/constant-contact-api/)
 * [Active Topics](https://wordpress.org/support/plugin/constant-contact-api/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/constant-contact-api/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/constant-contact-api/reviews/)

## Tags

 * [authentication](https://wordpress.org/support/topic-tag/authentication/)
 * [authorization](https://wordpress.org/support/topic-tag/authorization/)
 * [form](https://wordpress.org/support/topic-tag/form/)
 * [server](https://wordpress.org/support/topic-tag/server/)
 * [widget](https://wordpress.org/support/topic-tag/widget/)

 * 2 replies
 * 2 participants
 * Last reply from: [Zack Katz](https://wordpress.org/support/users/katzwebdesign/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/authentication-required-3/#post-3756828)
 * Status: resolved