Title: Authorisation error
Last modified: February 17, 2025

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# Authorisation error

 *  Resolved [algraham93](https://wordpress.org/support/users/algraham93/)
 * (@algraham93)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/authorisation-error-5/)
 * Hi I am getting authorisation error, I’ve setup many websites using this plugin
   and never had an issue, I have a feeling it’s because I lost internet half way
   through the setup process. What’s my best option?
 * Thanks
 * ![](https://i0.wp.com/i.postimg.cc/ZYCcKHQN/Screenshot-2025-02-17-121021.png?
   ssl=1)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/authorisation-error-5/#post-18312341)
 * Hi there!
   The **“400 invalid_request”** or **“Access blocked”** error when signing
   into Google using the Google for WooCommerce plugin usually indicates an issue
   with the authentication process. Since you lost internet during setup, it’s possible
   that the authorization was **incomplete or corrupted**.Please try to reconnect
   your connection by following these steps:
    1. Go to [https://example.com/wp-admin/admin.php?page=connection-test-admin-page](https://example.com/wp-admin/admin.php?page=connection-test-admin-page).(
       replace the example.com with your site url )
    2. Under **Merchant Center**, click **MC Disconnect**.
    3. Under **Google Account**, click **Disconnect Google Account**.
    4. Under **Jetpack**, click **Disconnect Jetpack**. (if available)
 * Next, please go to your [Google account’s security settings](https://myaccount.google.com/security),**
   _remove all access permissions for WooCommerce_**, and then repeat the setup 
   process in the plugin.
 * For a full guide on connecting your Google Merchant Center account, please refer
   to[ this article](https://woocommerce.com/document/google-listings-and-ads/#connect-your-store-with-google-merchant-center).
 * Let me know if this helps or if you have any questions along the way!
 *  Thread Starter [algraham93](https://wordpress.org/support/users/algraham93/)
 * (@algraham93)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/authorisation-error-5/#post-18313043)
 * Hi, thanks for the reply – unfortunately didn’t work – there is also no third
   party connections in Google showing
 * here’s the error details
 * ![](https://i0.wp.com/i.postimg.cc/28x3pCFk/Untitled.png?ssl=1)
 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/authorisation-error-5/#post-18317553)
 * Hello [algraham93](https://wordpress.org/support/users/algraham93/),
 * Thank you for your reply.
 * I understand following the steps did not resolve this problem.
 * To better understand the issue, could record a video of the steps and share it
   with me?
   I want to review the process and determine at which point this error
   occurs.You may use Loom.com or [awesomescreenshot.com](https://www.awesomescreenshot.com/)
   to share the video.
 * I also recommend contacting Google’s support.
   Ask them if there are any restrictions
   on the account.
 * Looking forward to your response. 🙂
 *  Plugin Support [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/)
 * (@fetenlakhal)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/authorisation-error-5/#post-18361034)
 * Hi there,
 * Hello! We haven’t received a response from you, so I’ll go ahead and close this
   for now. Feel free to reach out whenever you’re ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Authorisation error’ is closed to new replies.

 * ![](https://ps.w.org/google-listings-and-ads/assets/icon.svg?rev=2775988)
 * [Google for WooCommerce](https://wordpress.org/plugins/google-listings-and-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-listings-and-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-listings-and-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/google-listings-and-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-listings-and-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/authorisation-error-5/#post-18361034)
 * Status: resolved