Title: Authorization Error
Last modified: August 23, 2021

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# Authorization Error

 *  Resolved [justgetknown](https://wordpress.org/support/users/justgetknown/)
 * (@justgetknown)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/authorization-error-15/)
 * For some reason I can’t connect site kid anymore with my google account, I have
   tried disabling all plugins, reinstalling Sitekit, and anything else I could 
   possibly think of, and still gives me an error.
 * >  Error 400: redirect_uri_mismatch
   > You can’t sign in to this app because it doesn’t comply with Google’s OAuth
   > 2.0 policy.
   > If you’re the app developer, register the redirect URI in the Google Cloud 
   > Console.
   > If you’re the app developer, make sure that these request details comply with
   > Google policies.
   >  redirect_uri: [https://justgetknown.com/wp-admin/index.php?oauth2callback=1](https://justgetknown.com/wp-admin/index.php?oauth2callback=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fauthorization-error-15%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/authorization-error-15/#post-14796608)
 * Thanks for reaching out. So we can determine more on this please share the following
   information:
    1. Your [Site Health information](https://i.imgur.com/Rtkmsba.png). You can use
       [this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/)
       to share privately if preferred.
    2. At what stage during the setup process do you encounter this notice?
    3. As the plugin was working previously did Site Kit disconnect at some stage? 
       If so was this from a plugin update, a site migration or a URL change?
 * Let me know if you have any questions with the above.
 *  Thread Starter [justgetknown](https://wordpress.org/support/users/justgetknown/)
 * (@justgetknown)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/authorization-error-15/#post-14797342)
 * 1: Done
    2: It stopped working recently 3: No idea when it actually stopped, 
   but I reinstall it, and tried with other plugins and with other plugin disabled.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/authorization-error-15/#post-14797453)
 * Many thanks for sharing the additional insights. While nothing obvious stands
   out from checking the details provided can you follow the steps below, which 
   can help rule out any plugin conflicts while also resetting your site on the 
   Site Kit service.
    1. [Reset Site Kit](https://i.imgur.com/P6al3e7.png) (_Tools > Available Tools 
       > Reset Site Kit_)
    2. Login to your site from a Chrome browser [incognito window](https://i.imgur.com/ALzgiHp.png)
    3. Install and activate the [Health Check & Troubleshooting](https://wordpress.org/plugins/health-check/)
       plugin.
    4. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    5. From the same screen click on the “Available Plugins” tab at the top right and
       then click on the “Enable” option next to “Site Kit by Google”
    6. Attempt to setup Site Kit once more
 * You can [exit troubleshooting](https://i.imgur.com/Z4b1bk0.jpg) mode afterwards.
 * Note that resetting the plugin will result in all connected users having to connect
   all connected services once more. It looks like there are no connected users 
   at present so this isn’t be an issue.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/authorization-error-15/#post-14822517)
 * Just following up to check if you’re still experiencing issues setting up Site
   Kit after following the steps above?
 *  Thread Starter [justgetknown](https://wordpress.org/support/users/justgetknown/)
 * (@justgetknown)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/authorization-error-15/#post-14823368)
 * Yes, James it worked. Thank you so much. The reset alone fixed everything.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/authorization-error-15/#post-14823833)
 * Glad to hear it! If you run into any further issues or have any queries going
   forward be sure to reach out. And as it sounds like you’ve been using Site Kit
   for a while prior to contacting us here we’d love to hear your thoughts on the
   plugin in the form of [a review](https://wordpress.org/support/plugin/google-site-kit/reviews/#new-post).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Authorization Error’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863)
 * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/)
 * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/)

## Tags

 * [Google SiteKit](https://wordpress.org/support/topic-tag/google-sitekit/)

 * 6 replies
 * 2 participants
 * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/authorization-error-15/#post-14823833)
 * Status: resolved