• Resolved GoGoNano

    (@digitaltrade)


    Hi,

    I found couple of topics about auto apply not working earlier but no solution yet. I had similar case, at first everything worked fine. Today customer complained that they cannot proceed with payment because it started to show notification that coupon not working and was removed. It should apply to every customer who is logged in, no matter of the cart size or any other restriction.

    As it keeps throwing coupon remove notification, customer is not able to complete the order. Issue appeared from nowhere. Could this be cache related issue?

    Looking forward hearing back.

    • This topic was modified 4 years, 9 months ago by GoGoNano.
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  • Thread Starter GoGoNano

    (@digitaltrade)

    Issue still there. Coupons that should be auto added gets added even if the terms are not met by customer. Still shows the messages and coupon code which should not be there.
    Is this related cache issue or anyone have had similar issue?

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