Title: Auto-enrolling issues
Last modified: April 8, 2020

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# Auto-enrolling issues

 *  Resolved [benmccreery](https://wordpress.org/support/users/benmccreery/)
 * (@benmccreery)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/auto-enrolling-issues/)
 * Hey there, I created a free course. At this point, I can only manually enroll
   users. I have gone into memberships>Settings>auto-enrollment and added my course
   but still doesn’t add automatically.
    I’d like it so that after user create their
   profiles they auto-enroll and gain access to the course immediately
 * Thanks,
    Ben
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fauto-enrolling-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Natalie](https://wordpress.org/support/users/nrherron/)
 * (@nrherron)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/auto-enrolling-issues/#post-12645363)
 * Hi [@benmccreery](https://wordpress.org/support/users/benmccreery/)
 * I’m sorry you’re having this issue!
 * From what I can see there is no Access Plan on the Membership: [https://www.investanow.com/membership/734/](https://www.investanow.com/membership/734/)
 * I, unfortunately, can’t see the backend of the site to see the set up! I’d be
   happy to look over screenshots if you can provide them using a service like imgur
   to check the settings.
 * However, to with with Auto Enrollments even with free courses/memberships there
   needs to be an access plan: [https://lifterlms.com/docs/checkout-free-access-plans/](https://lifterlms.com/docs/checkout-free-access-plans/)
   this is what associates the enrollment with the membership and will trigger enrollments.
 * I hope this helps!
 * Please let us know if you have any further questions!
 * Thanks and take care,
 *  Thread Starter [benmccreery](https://wordpress.org/support/users/benmccreery/)
 * (@benmccreery)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/auto-enrolling-issues/#post-12649408)
 * Hey thanks for your quick reply, I added an access plan and once I click enroll
   it doesn’t take me to any pages, instead there is a red banner saying “united
   states is not an available country” and it doesn’t enroll.
    I’m not sure how 
   to use imgur, is it possible I can privately send you info to login and see for
   yourself?
 *  [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * (@thomasplevy)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/auto-enrolling-issues/#post-12653018)
 * [@benmccreery](https://wordpress.org/support/users/benmccreery/),
 * > Hey thanks for your quick reply, I added an access plan and once I click enroll
   > it doesn’t take me to any pages, instead there is a red banner saying “united
   > states is not an available country” and it doesn’t enroll.
 * That’s strange. LifterLMS doesn’t have any error messages like that. Do you have
   a lot of other plugins installed or a custom theme? Maybe something else is conflicting
   to cause that to happen.
 * You could try disabling all your other plugins and testing this on a theme like
   twentytwenty and let us know if anything changes.
 * > I’m not sure how to use imgur, is it possible I can privately send you info
   > to login and see for yourself?
 * We provide support for our customers via [https://lifterlms.com/my-account/my-tickets](https://lifterlms.com/my-account/my-tickets).
   If you’re not a customer we cannot provide you with any private support channels.
   Sorry!
 * You can upload screenshots to all sorts of platforms. Imgur is pretty simple 
   to use and doesn’t require any accounts to upload images but you could use something
   like Dropbox or Google Drive also.
 * It would also be helpful if you take a look at the sticky post in this forum 
   and provide us with some of the additional information we ask for.
 * Thanks for helping us help you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Auto-enrolling issues’ is closed to new replies.

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## Tags

 * [auto](https://wordpress.org/support/topic-tag/auto/)
 * [courses](https://wordpress.org/support/topic-tag/courses/)

 * 3 replies
 * 3 participants
 * Last reply from: [Thomas Patrick Levy](https://wordpress.org/support/users/thomasplevy/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/auto-enrolling-issues/#post-12653018)
 * Status: resolved