Title: Auto optimization stopped working
Last modified: May 24, 2022

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# Auto optimization stopped working

 *  Resolved [Ali](https://wordpress.org/support/users/reza17re/)
 * (@reza17re)
 * [4 years ago](https://wordpress.org/support/topic/auto-optimization-stopped-working/)
 * Hi, auto optimization suddenly stopped working after we moved our site to new
   host. Also the manual optimization via the optimize bottom in the settings doesn’t
   work.
 * We didn’t change any settings and our api key is valid. Also only 70% of our 
   monthly usage limit is used.
 * The change we made recently is: we disabled the wp cron and set 1 hour cron job
   in the server instead. Well this may cause the malfunction of the auto optimization
   feature, but the question is why the manual optimization is stopped working too!?
 * Thanks in advance for your response.
    -  This topic was modified 4 years ago by [Ali](https://wordpress.org/support/users/reza17re/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/)
 * (@wp_media)
 * [4 years ago](https://wordpress.org/support/topic/auto-optimization-stopped-working/#post-15676065)
 * Hi [@reza17re](https://wordpress.org/support/users/reza17re/)
 * This is Ioanna from Imagify and I’ll gladly assist you here!
 * I am sorry to hear about the issue!
 * Can you please clarify when you are trying the Bulk optimization do you get any
   error messages or does optimization get stuck and keeps on running?
    Also, if
   you try to optimize an image individually through Media Library(List View) is
   it working?
 * You could try also the following suggestions that have helped other users with
   similar issues:
    – Add the following lines of code to your wp-config.php file(
   before the “That’s all! Stop editing…” message) in order to increase your memory
   and time available for image optimization.
 * define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    set_time_limit(0);
 * – Install and activate the [Bulk Optimization Buffer](https://github.com/wp-media/imagify-helpers/raw/master/optimization/imagify-bulk-optimization-buffer/imagify-bulk-optimization-buffer.zip)
   helper plugin which reduces the number of images being optimized at a time through
   Bulk optimization. The default number of images being optimized at a time is 
   4 and the helper will set it to 1. Just install and activate it and then test
   bulk optimization again, no further action is needed from your end.
 * – Also it could be related to Imagick the package responsible for image resizing.
   You could test it by activating [this helper plugin](https://github.com/wp-media/imagify-helpers/raw/master/optimization/imagify-dont-use-imagemagick/imagify-dont-use-imagemagick.zip)
   that will make your server use another module called GD instead.
 * If the above won’t help what you can do is activate [this helper plugin](https://github.com/wp-media/imagify-helpers/raw/master/various/imagify-tools/imagify-tools.zip)
   which we have developed in order to have more in-depth information regarding 
   the occuring issues. You can send us a screenshot from the Info page(Imagify 
   Tools > Info) so we can help further.
 * Best regards,
    Ioanna
 *  Thread Starter [Ali](https://wordpress.org/support/users/reza17re/)
 * (@reza17re)
 * [4 years ago](https://wordpress.org/support/topic/auto-optimization-stopped-working/#post-15677700)
 * Please give email address to send you the helper Plugin info Screenshots, i don’t
   want to share them in public.
 * Thanks in advance for your response.
 *  Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/)
 * (@wp_media)
 * [4 years ago](https://wordpress.org/support/topic/auto-optimization-stopped-working/#post-15677760)
 * Hi [@reza17re](https://wordpress.org/support/users/reza17re/)
 * In this case, please create a support ticket through the following page [https://imagify.io/support/](https://imagify.io/support/)
 * Best regards,
    Ioanna

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Auto optimization stopped working’ is closed to new replies.

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## Tags

 * [optimization](https://wordpress.org/support/topic-tag/optimization/)

 * 3 replies
 * 2 participants
 * Last reply from: [WP Media](https://wordpress.org/support/users/wp_media/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/auto-optimization-stopped-working/#post-15677760)
 * Status: resolved