Title: Auto split don’t work Last modified: September 2, 2022 --- # Auto split don’t work * Resolved [d1360m3d1n4](https://wordpress.org/support/users/d1360m3d1n4/) * (@d1360m3d1n4) * [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/) * Hello, thanks a lot for this great plugin. After of yesterday actualization the auto split option don’t work, I set it on product based -default- option, but don´t work anymore, i have uninstall and reinstall, the plugin, the woocommerce and WordPress too but the auto split don´t work please help me, Excuse my english. thanks a lot again * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fauto-split-dont-work%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/#post-15974399) * No problem for the English, please make sure if your cron checkboxes are ON? * Thread Starter [d1360m3d1n4](https://wordpress.org/support/users/d1360m3d1n4/) * (@d1360m3d1n4) * [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/#post-15974470) * Great , Thanks a lot, it works again. the page autosplits again, * excuse me I have another question it is possible to personalize the order´s numeration? for example: actually when I have 1 order with 3 items the numeration in the order’s page is: #1 contains the order- #2 contains – item 1 #3 contains– item 2 #4 contains – item 3 Its possible to personalize in order to gain control on the parets orders in this way?: #1 -the order- #1-1 item 1 #1-2 item 2 #1- 3 item 3 in this way is easiest for the store manager to know the real number of order parents on the day, excuse me my english again, i expect communicate my inquiry, thanks a lot again for this great plugin * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/#post-15974479) * No problem for your English, please don’t mention it. Yes, there is a masking option available on the settings page. You can use that to mask the child orders. Please find “Mask Child Orders with a Sequential Format”. * Thread Starter [d1360m3d1n4](https://wordpress.org/support/users/d1360m3d1n4/) * (@d1360m3d1n4) * [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/#post-15974607) * Thanks a lot Mr. Fahad Mahmood for your attention. It’s possible to keep the total price amount with the parent orders, and the childs orders without prices? * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/#post-15974623) * Yes, if you keep the option unchecked “remove from parent”, it will keep your original orders in its actual shape and you will keep splitting the new/child orders. * Thread Starter [d1360m3d1n4](https://wordpress.org/support/users/d1360m3d1n4/) * (@d1360m3d1n4) * [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/#post-15974652) * yes sr, when I keep the option unchecked “remove from parent” your plugin keeps the parent order just how I want, but the new child orders have the prices still, and if I put check on the the Remove Price from Child Order No/Yes the prices still too. maybe I’am doing something wrong? thanks a lot for your attention, againt. * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/#post-15974667) * Maybe I am not getting your requirement, please use the urgent help option under the help tab on the settings page. * Thread Starter [d1360m3d1n4](https://wordpress.org/support/users/d1360m3d1n4/) * (@d1360m3d1n4) * [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/#post-15974839) * excuse me Sr Fahad, maybe i dont explain well, i don´t want prices on the chinld orders. when I check the option – Remove Price from Child Order – I mark YES- the price Still on the child orders, and i want to remove them, am i doing something wrong? * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/#post-15974872) * It seems like a new requirement, I never heard it before. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Auto split don’t work’ is closed to new replies. * ![](https://ps.w.org/woo-order-splitter/assets/icon-256x256.png?rev=2640211) * [Order Splitter for WooCommerce](https://wordpress.org/plugins/woo-order-splitter/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-order-splitter/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-order-splitter/) * [Active Topics](https://wordpress.org/support/plugin/woo-order-splitter/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-order-splitter/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-order-splitter/reviews/) * 9 replies * 2 participants * Last reply from: [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/auto-split-dont-work/#post-15974872) * Status: resolved