Auto-Update Failure in WordPress 2.7

@samboll

I already tried the second function you listed:
define('WP_TEMP_DIR', ini_get('upload_tmp_dir'));

The results are listed in my original post.

As for the first command you suggested:
define('WP_TEMP_DIR','/tmp');

I get even more errors, as follows:

Warning: touch(): open_basedir restriction in effect. File(/tmp/1233258421) is not within the allowed path(s): (/usr/local/pem/vhosts/154599) in /usr/local/pem/vhosts/154599/webspace/httpdocs/wordpress/wp-admin/includes/file.php on line 174
Warning: fileowner(): open_basedir restriction in effect. File(/tmp/1233258421) is not within the allowed path(s): (/usr/local/pem/vhosts/154599) in /usr/local/pem/vhosts/154599/webspace/httpdocs/wordpress/wp-admin/includes/file.php on line 628
Warning: unlink(): open_basedir restriction in effect. File(/tmp/1233258421) is not within the allowed path(s): (/usr/local/pem/vhosts/154599) in /usr/local/pem/vhosts/154599/webspace/httpdocs/wordpress/wp-admin/includes/file.php on line 630
Warning: touch(): open_basedir restriction in effect. File(/tmp/1233258421) is not within the allowed path(s): (/usr/local/pem/vhosts/154599) in /usr/local/pem/vhosts/154599/webspace/httpdocs/wordpress/wp-admin/includes/file.php on line 174
Warning: fileowner(): open_basedir restriction in effect. File(/tmp/1233258421) is not within the allowed path(s): (/usr/local/pem/vhosts/154599) in /usr/local/pem/vhosts/154599/webspace/httpdocs/wordpress/wp-admin/includes/file.php on line 628
Warning: unlink(): open_basedir restriction in effect. File(/tmp/1233258421) is not within the allowed path(s): (/usr/local/pem/vhosts/154599) in /usr/local/pem/vhosts/154599/webspace/httpdocs/wordpress/wp-admin/includes/file.php on line 630 

AND

Warning: ftp_rawlist(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/usr/local/pem/vhosts/154599) in /usr/local/pem/vhosts/154599/webspace/httpdocs/wordpress/wp-admin/includes/class-wp-filesystem-ftpext.php on line 203
Warning: ftp_rawlist(): Unable to create temporary file. Check permissions in temporary files directory. in /usr/local/pem/vhosts/154599/webspace/httpdocs/wordpress/wp-admin/includes/class-wp-filesystem-ftpext.php on line 203

And yes, I did go as far as to create the tmp directory and give it the appropriate permissions.

I think the problem is that the webhost (AllDomains) did not properly set up a tmp dir for this account, or something in the php.ini is wrong… But I don’t know how to fix it… or bypass it…

Any other suggestions? Anyone?

@samboll – Are you kidding me?! I have called them before… Several times… They will not help with anything that is not specifically included with their “scripts” package. Since I installed WordPress 2.7 on my own (since they don’t offer it), they will not help with anything.

They had a server problem with .htaccess files and I called about that and I had to call 3 times just to speak to a manager so he would “look into it” and miraculously it was fixed the same hour (without any admission of fault on their part).

Isn’t there some other way I can get the auto-update to work without using the php.ini defined temp directory? Even if it requires hacking a few additional WP files… I can handle that… Just need to know what I’m looking for.

@samboll – Thank you for the link. I read it and it all makes much more sense now. It looks like unless I can find a work around, I’m just out of luck. This webhost is really not very friendly or helpful.

Thanks again.

If anyone knows a way around this, I’d be happy to know. Meanwhile I’ll be wasting my time on the phone with a tech support who pretty much refuses to budge.

@wpsec – You make a great point. I guess I don’t have much else of an option at this point. I guess I was just getting spoiled with that feature when updating some other peoples blogs for them… manual it is.

If they tested for compatibility first as you mentioned, at least then they could allow a link to the actual plugin repository page for the plugin in need of an upgrade. Have to go search for it manually to download it now, can’t even click on the link to it as it’s only setup for the auto-update.

Well thanks for your help.