Title: Automated Tax function problem
Last modified: April 16, 2020

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# Automated Tax function problem

 *  Resolved [morklavor](https://wordpress.org/support/users/morklavor/)
 * (@morklavor)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/automated-tax-function-problem/)
 * Hello everyone
    I have multiple woocommerce sites in France, shipping in France
   or Europe with various Tax setups according to delivery, until now everything
   was set manually. I had trouble with the tax management in the latest Woocommerce
   versions so I tried WC Services.
 * I’ve read a few comments on the forum, and found that WC Services “will add rates
   to the tax tables when they are calculated for the first time and then be able
   to reference them later (when another calculation from that location is needed
   again)”. This sounds great, but my problem is I have a list of taxes per country,
   some lines additionnally per zip, and these automatically added rates are often
   wrong – they always create a line WITH tax per country/zip/city while the case
   should be resolved with the lines I built :
    **Either it exists and should take
   the value of the table line, or it does not exist in the table hence should be
   zero.** How do we change the behaviour of WC Services to get to this result ?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fautomated-tax-function-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [morklavor](https://wordpress.org/support/users/morklavor/)
 * (@morklavor)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/automated-tax-function-problem/#post-12683934)
 * Remade a test, changing the address from the Cart page – from here :
 * if the country/zip is resolved in the table, it does not add a line to the table,
   keeps the correct line with country & zip combination, but changes the tax name
   field to “Tax” which is quite annoying, if it could remain unchanged it would
   be great !
 * if the country/zip does not exist in the table, it creates a new line with country/
   zip/city with the default tax rate – where there should be none !
    -  This reply was modified 6 years, 1 month ago by [morklavor](https://wordpress.org/support/users/morklavor/).
 *  Thread Starter [morklavor](https://wordpress.org/support/users/morklavor/)
 * (@morklavor)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/automated-tax-function-problem/#post-12684170)
 * It also does not take into account the tax rates when listed in the Zero Rate
   table !!! and recreates a line in the Standard Rate table.
 * I tried putting all lines in the Standard Rate Table – including zero tax lines–
   and when I test live it overwrites the line enabling the standard 20% rate, and
   applying on freight costs
    -  This reply was modified 6 years, 1 month ago by [morklavor](https://wordpress.org/support/users/morklavor/).
    -  This reply was modified 6 years, 1 month ago by [morklavor](https://wordpress.org/support/users/morklavor/).
 *  Plugin Contributor [Shaun Kuschel a11n](https://wordpress.org/support/users/shaunkuschel/)
 * (@shaunkuschel)
 * Automattic Happiness Engineer
 * [6 years, 1 month ago](https://wordpress.org/support/topic/automated-tax-function-problem/#post-12798190)
 * Hey [@morklavor](https://wordpress.org/support/users/morklavor/)!
 * Regarding the freight costs, it sounds like what you’re reporting is similar 
   to this issue that was recently added to Github:
 * [https://github.com/Automattic/woocommerce-services/issues/2020](https://github.com/Automattic/woocommerce-services/issues/2020)
 * Since that repo is public, you can report bugs yourself by [creating a new issue on that repo](https://github.com/Automattic/woocommerce-services/issues/new)
   for the developers to take a look at. You can also click the “Subscribe” button
   in the “Notifications” section of the sidebar to follow along with issues and
   get updates when comments are added.
 *  Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * (@slash1andy)
 * Automattic Happiness Engineer
 * [6 years ago](https://wordpress.org/support/topic/automated-tax-function-problem/#post-12840558)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Automated Tax function problem’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-services/assets/icon-256x256.png?rev=3234419)
 * [WooCommerce Tax (formerly WooCommerce Shipping & Tax)](https://wordpress.org/plugins/woocommerce-services/)
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## Tags

 * [tax](https://wordpress.org/support/topic-tag/tax/)

 * 4 replies
 * 3 participants
 * Last reply from: [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/automated-tax-function-problem/#post-12840558)
 * Status: resolved