Title: Automatic compression fails
Last modified: August 24, 2016

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# Automatic compression fails

 *  Resolved [PthPndr](https://wordpress.org/support/users/pthpndr/)
 * (@pthpndr)
 * [11 years ago](https://wordpress.org/support/topic/automatic-compression-fails/)
 * I have the plugin installed and API key entered. When I upload an image I get
   the following error that it can’t find the server:
 * Compressed 0 out of 9 sizes
    Latest error: Couldn’t resolve host ‘api.tinify.
   com’ [6]
 * However if I manually select the compress button everything works fine.
 * Thank You.
 * [https://wordpress.org/plugins/tiny-compress-images/](https://wordpress.org/plugins/tiny-compress-images/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * (@tinypng)
 * [11 years ago](https://wordpress.org/support/topic/automatic-compression-fails/#post-6157262)
 * Hi,
 * Could you provide us with some more information about your problem? Could you
   perhaps send us your phpinfo? There is a WordPress plugin which you can use for
   this.
 * Furthermore, which version of the plugin are you using? Where is your WordPress
   installation hosted?
 * If you could send this information (and perhaps some screenshots) to [support@tinypng.com](https://wordpress.org/support/topic/automatic-compression-fails/support@tinypng.com?output_format=md)
   we can take a look at it.
 *  Thread Starter [PthPndr](https://wordpress.org/support/users/pthpndr/)
 * (@pthpndr)
 * [11 years ago](https://wordpress.org/support/topic/automatic-compression-fails/#post-6157280)
 * I may have spoken too soon. It appears to have started working. If it fails again
   I will submit the information you are looking for.
 *  Plugin Author [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * (@tinypng)
 * [11 years ago](https://wordpress.org/support/topic/automatic-compression-fails/#post-6157289)
 * Thanks for the feedback!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Automatic compression fails’ is closed to new replies.

 * ![](https://ps.w.org/tiny-compress-images/assets/icon-256x256.png?rev=3448487)
 * [TinyPNG - JPEG, PNG & WebP image compression](https://wordpress.org/plugins/tiny-compress-images/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tiny-compress-images/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tiny-compress-images/)
 * [Active Topics](https://wordpress.org/support/plugin/tiny-compress-images/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tiny-compress-images/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tiny-compress-images/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/automatic-compression-fails/#post-6157289)
 * Status: resolved