• hello all .. when a user logs in and visits any page (whether restricted or not for logged in users) users gets logged out automatically. please help me with this asap. please.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter devansh1995

    (@devansh1995)

    Please help.

    Thread Starter devansh1995

    (@devansh1995)

    whats wrong. please help me.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @devansh1995,

    Please check what logout page you’ve assigned in Ultimate member -> Settings -> General -> Pages section and make sure that it’s a loggout page and not any other page.

    Regards.

    Thread Starter devansh1995

    (@devansh1995)

    hello team,

    its log out page only. please check screenshot attached below

    https://1drv.ms/u/s!AqKNh7sH3AXTkBkTl5SjGP_LBo0g?e=mh4VGd

    Thread Starter devansh1995

    (@devansh1995)

    this is install info –

    ### Begin Install Info ###

    ## Please include this information when posting support requests ##

    — Site Info —

    Site URL: https://castudyweb.com
    Home URL: https://castudyweb.com
    Multisite: No

    — Hosting Provider —

    Host: DBH: 127.0.0.1, SRV: castudyweb.com

    — User Browser —

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 80.0.3987.149
    User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
    n64; x64) AppleWebKit/537.36 (KH
    TML, like Gecko) Chrome/80.0.398
    7.149 Safari/537.36

    —- Current User Details —

    Role: administrator, bbp_keymaster

    — WordPress Configurations —

    Version: 5.4
    Language: en_US
    Permalink Structure: /%postname%/
    Active Theme: Astra 2.3.5
    Page On Front: CA Study Web (#28865)
    Page For Posts: (#0)
    ABSPATH: /wordpress/core/5.4/
    All Posts/Pages: 2009
    WP Remote Post: wp_remote_post() works
    WP_DEBUG: Disabled
    WP Table Prefix: Length: 6, Status: Acceptable
    Memory Limit: 256MB

    — UM Configurations —

    Version: 2.1.5
    Upgraded From: 2.1.5
    Current URL Method:
    Cache User Profile: Yes
    Generate Slugs on Directories: Yes
    Force UTF-8 Encoding: No
    JS/CSS Compression: No
    Port Forwarding in URL: No
    Exclude CSS/JS on Home: No

    — UM Pages Configuration —

    User: https://castudyweb.com/social-profile/
    Account: https://castudyweb.com/ultimate-members-account-page/
    Members: https://castudyweb.com/ultimate-member-members-page/
    Register: https://castudyweb.com/registration/
    Login: https://castudyweb.com/login/
    Logout: https://castudyweb.com/blank-page/
    Password Reset: https://castudyweb.com/password-reset-page-ultimate-member/

    — UM Users Configuration —

    Default New User Role: bbp_participant
    Profile Permalink Base: user_login
    User Display Name: full_name
    Force Name to Uppercase: No
    Redirect author to profile: Yes
    Enable Members Directory: Yes
    Use Gravatars: No
    Require a strong password: Off

    — UM Access Configuration —

    Panic Key:
    Global Site Access: Site accessible to Everyone
    Backend Login Screen for Guests: No
    Redirect to alternative login page:
    Backend Register Screen for Guests: No
    Redirect to alternative register page:
    Access Control widget for Admins only: No
    Enable the Reset Password Limit: Yes
    Reset Password Limit: 3Disable Reset Password Limit for Admins: No
    Blocked Email Addresses: 33
    Blacklist Words: 5

    — UM Email Configurations —

    Mail appears from: CA Study
    Mail appears from address: [email protected]
    Use HTML for E-mails: Yes
    Account Welcome Email: Yes
    Account Activation Email: Yes
    Pending Review Email: No
    Account Approved Email: Yes
    Account Rejected Email: No
    Account Deactivated Email: Yes
    Account Deleted Email: Yes
    Password Reset Email: Yes
    Password Changed Email: Yes

    — UM Total Users —

    All Users(430)
    customer(43)
    bbp_keymaster(2)
    bbp_blocked(16)
    bbp_participant(412)
    yith_affiliate(1)
    administrator(2)
    author(1)
    subscriber(340)
    none(0)

    — UM Roles —

    Customer (customer)
    Shop manager (shop_manager)
    Support Supervisor (wpas_manager)
    Support Manager (wpas_support_manager)
    Support Agent (wpas_agent)
    Support User (wpas_user)
    Keymaster (bbp_keymaster)
    Spectator (bbp_spectator)
    Blocked (bbp_blocked)
    Moderator (bbp_moderator)
    Participant (bbp_participant)
    Affiliate (affiliate)
    Shop Accountant (shop_accountant)
    Shop Worker (shop_worker)
    Shop Vendor (shop_vendor)
    Web Designer (css_js_designer)
    s2Member Level 1 (s2member_level1)
    s2Member Level 2 (s2member_level2)
    s2Member Level 3 (s2member_level3)
    s2Member Level 4 (s2member_level4)
    Pending (pending)
    Organizer (organizer)
    LP Instructor (lp_teacher)
    Affiliate (yith_affiliate)
    Administrator (administrator)
    Editor (editor)
    Author (author)
    Contributor (contributor)
    Subscriber (subscriber)

    — UM Custom Templates —

    N/A

    — UM Email HTML Templates —

    N/A

    — Web Server Configurations —

    PHP Version: 7.3.16
    MySQL Version: 5.5.5
    Web Server Info: nginx

    — PHP Configurations —

    PHP Memory Limit: 256M
    PHP Upload Max Size: 2047M
    PHP Post Max Size: 2047M
    PHP Upload Max Filesize: 2047M
    PHP Time Limit: 1200
    PHP Max Input Vars: 6144
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes

    — Web Server Extensions/Modules —

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.
    GD Library: PHP GD library is installed on your web server.
    Mail: PHP mail function exist on your web server.
    Exif: PHP Exif library is installed on your web server.

    — Session Configurations —

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    — WordPress Active Plugins —

    Ad Inserter: 2.6.6
    Affiliates: 4.5.0
    Affiliates WooCommerce Light: 1.7.0
    Akismet Anti-Spam: 4.1.4
    AMP: 1.5.1
    Astra Bulk Edit: 1.2.3
    bbPress: 2.6.4
    Booster for WooCommerce: 4.8.0
    Classic Editor: 1.5
    CoBlocks: 1.23.0
    Code Snippets: 2.14.0
    Content Views: 2.3.2
    Custom Product Tabs for WooCommerce: 1.7.1
    Dans Google Drive Viewer: 1.2
    Direct checkout, WooCommerce Single page checkout , WooCommerce One page checkout: 1.4.4
    Ditty News Ticker: 2.2.15
    Duplicate Page: 4.2
    Embed Plus for YouTube – Gallery, Channel, Playlist, Live Stream: 13.2.3
    Facebook for WooCommerce: 1.10.2
    Flying Pages by WP Speed Matters: 2.4.1
    Full Site Editing: 0.26
    GD bbPress Attachments: 3.2
    Google Reviews Widget: 1.8.6
    Gutenberg PDF Viewer Block: 0.1
    Health Check & Troubleshooting: 1.4.3
    Inline Related Posts: 2.2.5
    Internal Links Manager: 1.2.7
    Jetpack by WordPress.com: 8.3
    Layout Grid: 1.1
    Nextend Social Login: 3.0.22
    Ninja Tables: 3.5.11
    OneSignal Push Notifications: 2.1.1
    Page Optimize: 0.4.6
    Paytm Payment Gateway: 1.0
    PayUmoney WooCommerce payment gateway: 1.9
    Popup Maker: 1.9.2
    Post to Google My Business: 2.2.10
    Product Feed PRO for WooCommerce: 7.8.4
    PWA: 0.4.0
    Rank Math SEO: 1.0.41.2
    Related Products for WooCommerce: 3.3.3
    Sidebar Manager: 1.1.2
    Site Kit by Google: 1.6.0
    SiteOrigin CSS: 1.2.5
    Smart Slider 3: 3.3.28
    Smush: 3.6.1
    Tabs – Responsive Tabs with Accordions: 3.2
    Tawk.to Live Chat: 0.4.2
    TeraWallet: 1.3.14
    Themify Builder: 4.6.9
    TinyMCE Advanced: 5.4.0
    Ultimate Addons for Gutenberg: 1.14.8
    Ultimate Member: 2.1.5
    Visual Link Preview: 2.0.2
    VVAme chat: 3.2.2
    weForms: 1.4.8
    Widget Options: 3.7.4
    WooCommerce: 4.0.1
    WooCommerce Blocks: 2.5.15
    WooCommerce Bulk Editor: 1.0.5.1
    WooCommerce Extended Coupon Features FREE: 3.1.4
    WooCommerce PDF Invoices & Packing Slips: 2.4.7
    WooCommerce Random Product Sorting with Pagination: 0.9.1
    WooCommerce Services: 1.22.5
    WooCommerce Shortcodes: 1.0.0
    Woo Product Filter: 1.2.7
    WP Content Copy Protection & No Right Click: 1.9
    WP Google Search: 1.0.8
    WP Mail SMTP: 1.9.0
    WP Sitemap Page: 1.6.2
    WP Sticky Sidebar: 1.3.4
    WP Telegram: 2.1.14

    ### End Install Info ###

    Thread Starter devansh1995

    (@devansh1995)

    The support takes unusually high time. Please try to resolve it. Try to understand. This is not something i am asking about how to do something? This is a broken feature that i need resolution of because my users are unable to access their orders and forums. Take it as a priority. This is a request. Please.

    • This reply was modified 6 years, 2 months ago by devansh1995.
    Thread Starter devansh1995

    (@devansh1995)

    ????????????????????

Viewing 7 replies - 1 through 7 (of 7 total)

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