Title: automatic scroll issue Last modified: May 10, 2022 --- # automatic scroll issue * Resolved [btoffolon](https://wordpress.org/support/users/btoffolon/) * (@btoffolon) * [4 years ago](https://wordpress.org/support/topic/automatic-scroll-issue/) * Hi, * When i use LoftLoader, two of my pages are scrolling automaticly to the middle at the end of the loader. I disable my cache plugins and the problem is the same. * Can you help me ? * Thank you. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fautomatic-scroll-issue%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [loftocean](https://wordpress.org/support/users/loftocean/) * (@loftocean) * [4 years ago](https://wordpress.org/support/topic/automatic-scroll-issue/#post-15634139) * Hi [@btoffolon](https://wordpress.org/support/users/btoffolon/) , * Thank you for contacting us. * The plugin itself doesn’t have the feature to scroll the page to a specific position during or after the page loading process. * I suggest that you can check that if you have any settings enabled for section/ column/widget to make the element to be auto focused when visiting this page. * Thank you very much. * Best regards, The Loft.Ocean Team * Thread Starter [btoffolon](https://wordpress.org/support/users/btoffolon/) * (@btoffolon) * [4 years ago](https://wordpress.org/support/topic/automatic-scroll-issue/#post-15648226) * Hi, * Sorry for i’m reponding very late. * The problem is that this issue append only when the plugin is activate and only on this two page. * I didn’t put any element for auto focus and when i disable the plugin it work perfectly. * Plugin Author [loftocean](https://wordpress.org/support/users/loftocean/) * (@loftocean) * [4 years ago](https://wordpress.org/support/topic/automatic-scroll-issue/#post-15658960) * Hi [@btoffolon](https://wordpress.org/support/users/btoffolon/) , * Thank you for your reply. * That’s strange, we haven’t received any same/similar report so far. Since the environment of each website may be different, would you mind create a staging site and then email the login credentials to [general@loftocean.com](https://wordpress.org/support/topic/automatic-scroll-issue/general@loftocean.com?output_format=md), then our developer can debug it? * Thank you very much. * Best regards, The Loft.Ocean Team * Thread Starter [btoffolon](https://wordpress.org/support/users/btoffolon/) * (@btoffolon) * [4 years ago](https://wordpress.org/support/topic/automatic-scroll-issue/#post-15659624) * Hi, * i run some tests, i find out that your extension do that because i have a video playlist on the page. i’m using elementor pro. (can you do something about this, do you still need a staging site ?) * Thanks for your answer. - This reply was modified 4 years ago by [btoffolon](https://wordpress.org/support/users/btoffolon/). * Plugin Author [loftocean](https://wordpress.org/support/users/loftocean/) * (@loftocean) * [4 years ago](https://wordpress.org/support/topic/automatic-scroll-issue/#post-15662762) * Hi [@btoffolon](https://wordpress.org/support/users/btoffolon/) , * Thank you for the feedback. * I think the staging site is the best way to find out the exact cause of the problem. * Thank you very much. * Best regards, The Loft.Ocean Team * Thread Starter [btoffolon](https://wordpress.org/support/users/btoffolon/) * (@btoffolon) * [4 years ago](https://wordpress.org/support/topic/automatic-scroll-issue/#post-15669910) * Hi, i juste send the e mail the object is credential for staging website. you can find a bug article by clicking on the first article disponible named “Bonjour tout le monde” * Thanks - This reply was modified 4 years ago by [btoffolon](https://wordpress.org/support/users/btoffolon/). * Plugin Author [loftocean](https://wordpress.org/support/users/loftocean/) * (@loftocean) * [4 years ago](https://wordpress.org/support/topic/automatic-scroll-issue/#post-15670594) * Hi [@btoffolon](https://wordpress.org/support/users/btoffolon/) , * Thank you for your reply. * I tested on the staging site and found that no matter the loader is enabled or not, the page will scroll to the video playlist section automatically after page loaded. Please check the following two screencast videos for details: 1. [Loader activated](https://d.pr/v/pxIU4g) 2. [Loader deactivated](https://d.pr/v/EJ9Q4y) * Based on the information we got, the problem you mentioned is not caused by LoftLoader. We suggest that you can further check the settings of the page. * Thank you very much. * Best regards, The Loft.Ocean Team * Thread Starter [btoffolon](https://wordpress.org/support/users/btoffolon/) * (@btoffolon) * [4 years ago](https://wordpress.org/support/topic/automatic-scroll-issue/#post-15670622) * hi, * well the last time i check it was working when i deactivate it, maybe i had luck last time. I’m sorry for the waste of time. * Thanks for your help - This reply was modified 4 years ago by [btoffolon](https://wordpress.org/support/users/btoffolon/). Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘automatic scroll issue’ is closed to new replies. * ![](https://ps.w.org/loftloader/assets/icon-256x256.png?rev=1361628) * [LoftLoader](https://wordpress.org/plugins/loftloader/) * [Frequently Asked Questions](https://wordpress.org/plugins/loftloader/#faq) * [Support Threads](https://wordpress.org/support/plugin/loftloader/) * [Active Topics](https://wordpress.org/support/plugin/loftloader/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/loftloader/unresolved/) * [Reviews](https://wordpress.org/support/plugin/loftloader/reviews/) * 8 replies * 2 participants * Last reply from: [btoffolon](https://wordpress.org/support/users/btoffolon/) * Last activity: [4 years ago](https://wordpress.org/support/topic/automatic-scroll-issue/#post-15670622) * Status: resolved