Title: Automatic Sync issue
Last modified: June 8, 2021

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# Automatic Sync issue

 *  [yvsjhndl14](https://wordpress.org/support/users/yvsjhndl14/)
 * (@yvsjhndl14)
 * [5 years ago](https://wordpress.org/support/topic/automatic-sync-issue/)
 * Hi I am using WP Shopify Pro on this project, and it seems the automatic sync
   is not working. Scenario:
 * I created a test product on shopify and included the product on My Private App,
   when I publish the product with “Active” status, the product didn’t reflect on
   the “products page”. The created product only show when I manually sync the product
   on WP Admin.
 * “Product listing”, “Products” are set in the Api as **Read and Write**
 * Here’s the settings on my WP Shopify Pro: [https://snipboard.io/X30dyj.jpg](https://snipboard.io/X30dyj.jpg)
   
   Here’s the sample product: [https://snipboard.io/r7AVuT.jpg](https://snipboard.io/r7AVuT.jpg)
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fautomatic-sync-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [andrewmrobbins](https://wordpress.org/support/users/andrewmrobbins/)
 * (@andrewmrobbins)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/automatic-sync-issue/#post-14554979)
 * [@yvsjhndl14](https://wordpress.org/support/users/yvsjhndl14/)
 * Hey there!
 * Just to confirm, you’re expecting that changing the status to “Active” will create
   the product post inside WordPress? Or are you looking to simply show the product
   on the default products page?
 *  Thread Starter [yvsjhndl14](https://wordpress.org/support/users/yvsjhndl14/)
 * (@yvsjhndl14)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/automatic-sync-issue/#post-14561033)
 * Hi Andrew,
 * We expected to happen is once the Product is created on the Shopify end, it will
   automatically sync on the WP website as well.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Automatic Sync issue’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [yvsjhndl14](https://wordpress.org/support/users/yvsjhndl14/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/automatic-sync-issue/#post-14561033)
 * Status: not resolved