Title: Automatic ticket creation
Last modified: January 22, 2018

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# Automatic ticket creation

 *  Resolved [jlorue](https://wordpress.org/support/users/jlorue/)
 * (@jlorue)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/automatic-ticket-creation/)
 * Hi,
    I would need to use this plugin as a task management system, where based
   on a form responses, that are saved in a mysql database, a ticket can be triggered(
   e.g.: depending on the response of one of the form fields, a specific action 
   would be needed). So, is there any way to automatically create a ticket based
   on a field of a mysql new record? Thanks, Jose Luis

Viewing 1 replies (of 1 total)

 *  Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * (@awesomesupport)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/automatic-ticket-creation/#post-9891153)
 * Hi:
 * We don’t have such an ability. However, we do have a REST API you can use to 
   create a ticket. Or you can push data to zapier which can then create a ticket
   in our system. Or you can just write custom code that calls directly into our
   hooks and triggers. Regardless, you would still end up writing something custom
   one way or another.
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Automatic ticket creation’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/automatic-ticket-creation/#post-9891153)
 * Status: resolved