Title: Automatic updates failed
Last modified: August 20, 2016

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# Automatic updates failed

 *  [joand](https://wordpress.org/support/users/joand/)
 * (@joand)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/automatic-updates-failed/)
 * I have 2 sites running 3.4.2. Trying to upgrade themes or plugins, the update
   runs and says it is successful, but no update is to be found. Same thing happens
   when trying to add a new plugin through the automatic upload. I finally figured
   out that a second folder has been created, i.e.:
    /home/user/home/user/public_html/
   wp_content/plugins/ and the files have been uploaded there instead of to: /home/
   user/public_html/wp_content/plugins/
 * Any idea why this is happening and how to fix it?
 * I have other sites on the same server that I have not updated to 3.4.2 yet, they
   are still on 3.4.1 and they are not experiencing the same issue.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Santosh](https://wordpress.org/support/users/santoshait/)
 * (@santoshait)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/automatic-updates-failed/#post-3097600)
 * you can contact your hosting provider he can help you it might be related to 
   permission settings of your files and folders
 *  Thread Starter [joand](https://wordpress.org/support/users/joand/)
 * (@joand)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/automatic-updates-failed/#post-3097656)
 * Actually, my hosting provider is at a loss also. How would it be related to permission
   settings? If it is unable to write to the plugins directory it would go ahead
   and create a new home and username directory under the site root that it could
   write to? Can you point me to the file containing the function for this so I 
   can have a look at it to see what it is doing?
 *  [Santosh](https://wordpress.org/support/users/santoshait/)
 * (@santoshait)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/automatic-updates-failed/#post-3097657)
 * I also faced similar problem than i login to my File manager for updating files
   but it gives me error. I was using windows server.
    After some time moved to 
   Linux server. it will not create new directory with same name. can describe the
   error you are getting at time of update.
 *  Thread Starter [joand](https://wordpress.org/support/users/joand/)
 * (@joand)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/automatic-updates-failed/#post-3097665)
 * I have found out that the problem was caused by woothemes.com WooDojo plugin –
   I did a new install, and everything worked properly until I installed that plugin
   and tried to activate one of the components within it. Now that site is broken
   just like the other ones. I still don’t know how to fix it, but at least I know
   what caused it.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Automatic updates failed’ is closed to new replies.

## Tags

 * [upgrade](https://wordpress.org/support/topic-tag/upgrade/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [joand](https://wordpress.org/support/users/joand/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/automatic-updates-failed/#post-3097665)
 * Status: not resolved

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