Title: Automatically deactivated by WordPress – Missing Headers
Last modified: June 1, 2019

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# Automatically deactivated by WordPress – Missing Headers

 *  Resolved [dashboll](https://wordpress.org/support/users/dashboll/)
 * (@dashboll)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/automatically-deactivated-by-wordpress-missing-headers/)
 * Hi,
 * I’ve been running the plugin fine, but this morning I got a notification at the
   top of the Plugins screen in WordPress. It says that the WP Mail plugin was deactivated
   due to missing headers.
 * It’s not in the inactive section, it’s completely gone. The menu item for this
   also disappeared.
 * If I try to add the plugin back it errors to say the folder already exists.
 * Any ideas?
 * I use WP Rocket and Cloudflare but can see anything on their support that would
   have caused this. How can I get this working again?
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * (@sanzeeb3)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/automatically-deactivated-by-wordpress-missing-headers/#post-11598289)
 * Hi [@dashboll](https://wordpress.org/support/users/dashboll/),
 * I’m sorry for the trouble!
 * I’m not sure whether this is a server or WordPress glitch. When we see this error
   when adding plugin, it’s generally because the WP Mail SMTP plugin folder is 
   already on the site — but for some reason doesn’t get recognized within WordPress.
 * In order to fix this, you will need to install the plugin manually using FTP.
   Extract the plugin’s zip file in /wp-content/plugins/ folder on your web server
   while removing or renaming old WP Mail SMTP plugin.
 * I hope this helps! Let me know if this issue still persists.
 *  [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * (@sanzeeb3)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/automatically-deactivated-by-wordpress-missing-headers/#post-11621753)
 * Hi [@dashboll](https://wordpress.org/support/users/dashboll/) – We haven’t heard
   from you in about a week, so I’m going to go ahead and mark this ticket resolved.
   If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Automatically deactivated by WordPress – Missing Headers’ is closed to
new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

## Tags

 * [wpmail](https://wordpress.org/support/topic-tag/wpmail/)

 * 2 replies
 * 2 participants
 * Last reply from: [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/automatically-deactivated-by-wordpress-missing-headers/#post-11621753)
 * Status: resolved