Autoplay not working

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    7 years, 9 months ago

    Hi, just for testing purposes can you carry out the following test. Can you disable all other plugins, then carry out a test. Let me know what happens.

    Regards

    Thread Starter vpier

    (@vpier)

    7 years, 9 months ago

    Hello, thank you for your reply.
    I tried disabling ALL plugins but Compact Audio Player and the autoplay still acted the same way. :/
    Do you have any other suggestions?

    Thanks!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    7 years, 9 months ago

    Lets try something different. Can you test one of WordPress default themes like Twenty Seventeen?

    Let me know if this helps you.

    Kind regards

    Thread Starter vpier

    (@vpier)

    7 years, 9 months ago

    Ok, yes it works with a different theme 🙁
    So does this mean that i cannot use this plugin with my current theme? :/

    thank you!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    7 years, 9 months ago

    Hi, you should get in contact with your theme developers and ask them to investigate this issue for you.

    You might also like to read the following documentation about properly coding themes.

    Let me know what they say.

    Regards

    • This reply was modified 7 years, 9 months ago by mbrsolution.
Viewing 5 replies - 1 through 5 (of 5 total)

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