Title: autoptimize blocking only some users?
Last modified: February 11, 2020

---

# autoptimize blocking only some users?

 *  Resolved [maddoctor](https://wordpress.org/support/users/maddoctor/)
 * (@maddoctor)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-blocking-only-some-users/)
 * Hello. We are getting this error in the console: “Uncaught ReferenceError: tinymce
   is not defined” I know this usually means that tinymce isn’t in the excluded 
   list of Autoptimize.
 * This is what we have in the Exclude scripts from Autoptimize: “/wp-includes/js/
   jquery/jquery.js,seal.js,wp-includes/js/tinymce/wp-tinymce.js,wp-includes/js/
   tinymce/tinymce.min.js,wp-includes/js/tinymce”
 * The website is a forum and tinymce is used by the forum to make posts. The problem
   is that not all users get that error. Some can post and use the website just 
   fine and others get this error and can’t do anything (there is a never loading
   loading circle)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-blocking-only-some-users/#post-12423309)
 * “sometimes” most often means something is asyncing non-autoptimized files, might
   you be using async javascript or similar and if so does the problem go away when
   not asyncing?
 *  Thread Starter [maddoctor](https://wordpress.org/support/users/maddoctor/)
 * (@maddoctor)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-blocking-only-some-users/#post-12432084)
 * You are correct, it seems it’s not an Autoptimize issue because it works fine
   with Autoptimize on, it’s Async JavaScript that is the problem. Gonna post on
   that Support instead. Thanks!
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-blocking-only-some-users/#post-12432255)
 * different plugin, same author 😉
 * you’ll have to exclude tinymce from being Asynced in Async Javascript.
 *  Thread Starter [maddoctor](https://wordpress.org/support/users/maddoctor/)
 * (@maddoctor)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-blocking-only-some-users/#post-12433366)
 * Same “exclude” as I used above in autoptimize or is different?
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-blocking-only-some-users/#post-12433406)
 * just `wp-includes/js/tinymce` should be sufficient.
 *  Thread Starter [maddoctor](https://wordpress.org/support/users/maddoctor/)
 * (@maddoctor)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-blocking-only-some-users/#post-12433555)
 * It’s all working 🙂
    Thanks for the help
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-blocking-only-some-users/#post-12433571)
 * you’re welcome, feel free to [leave a review of the plugin and support here](https://wordpress.org/support/plugin/autoptimize/reviews/#new-post)!
   🙂

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘autoptimize blocking only some users?’ is closed to new replies.

 * ![](https://ps.w.org/autoptimize/assets/icon-256X256.png?rev=2211608)
 * [Autoptimize](https://wordpress.org/plugins/autoptimize/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/autoptimize/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/autoptimize/)
 * [Active Topics](https://wordpress.org/support/plugin/autoptimize/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/autoptimize/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/autoptimize/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-blocking-only-some-users/#post-12433571)
 * Status: resolved