Title: Autoptimize loads missing css files
Last modified: February 28, 2023

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# Autoptimize loads missing css files

 *  Resolved [Lifescan](https://wordpress.org/support/users/lifescan/)
 * (@lifescan)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-loads-missing-css-files/)
 * hi, we got some issues with your plugin, it loads only only on the startpage 
   missing AO css and js files. If i logged in everything is fine and there are 
   no missing files, if i add [https://www.triboplast.de/?ao_noptirocket=1](https://www.triboplast.de/?ao_noptirocket=1)
   it is also fine. How can i solve the this?
    -  This topic was modified 3 years, 3 months ago by [Lifescan](https://wordpress.org/support/users/lifescan/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fautoptimize-loads-missing-css-files%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-loads-missing-css-files/#post-16515006)
 * clearing any page cache you (or your host) might have should fix this lifescan
   🙂
 * hope this helps,
    frank
 *  Thread Starter [Lifescan](https://wordpress.org/support/users/lifescan/)
 * (@lifescan)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-loads-missing-css-files/#post-16515023)
 * we have no cache enabled 🙂 we disabled the plugin but the issue is the same
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-loads-missing-css-files/#post-16515066)
 * the only logical conclusion of the problem remaining when AO is disabled (but
   problem gone when adding a random querystring to the URL e.g. [https://www.triboplast.de/?break-cache=now](https://www.triboplast.de/?break-cache=now)),
   is that there is a cache somewhere (my money is on your hoster) I’m afraid. I
   do see `x-cache-handler:cache-enabler-engine` in the HTTP response headers for
   example, which would indicate you have (or had) KeyCDN Cache Enabler active?
 *  Thread Starter [Lifescan](https://wordpress.org/support/users/lifescan/)
 * (@lifescan)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-loads-missing-css-files/#post-16515108)
 * i also think that the hoster has somethung like that active but they say its 
   nothing active… the support guy had no idea what i mean 🙂 its strato… keycdn
   was not enabled. There was several plugins like perfmatters, cache enabler, redirecrion,
   wp cerber, shortpixel image optimizer active, i just deactivate this plugins
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/autoptimize-loads-missing-css-files/#post-16515352)
 * If you have a CPanel or similar look for anything that might indicate page caching
   and stop/ clear that, if not wait until tomorrow to escalate to Strato 2nd level
   support and point them to the HTML source of your homepage, right at the bottom
   is has;
 *     ```
       <!-- Cache Enabler by KeyCDN @ Mon, 27 Feb 2023 12:09:00 GMT (https-index.html.gz) -->
       ```
   
 * As Cache Enabler is disabled, this proves something else (i.e. the hoster cache)
   is serving that old page.
 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/autoptimize-loads-missing-css-files/#post-16573528)
 * No feedback so I assume this got resolved? Feel free to follow up if you still
   encounter issues!
 * have a nice day!
    frank
 *  Thread Starter [Lifescan](https://wordpress.org/support/users/lifescan/)
 * (@lifescan)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/autoptimize-loads-missing-css-files/#post-16573605)
 * sorry for Not replying, i still sollen it with disabling the gzip Option AT the
   cache enabler plugin. Thank YouTube very much!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Autoptimize loads missing css files’ is closed to new replies.

 * ![](https://ps.w.org/autoptimize/assets/icon-256X256.png?rev=2211608)
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 * 7 replies
 * 2 participants
 * Last reply from: [Lifescan](https://wordpress.org/support/users/lifescan/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/autoptimize-loads-missing-css-files/#post-16573605)
 * Status: resolved